Hotel Front Desk Clerk 2nd shift & 3d shift Position Available In Bennington, Vermont

Hotel Front Desk Clerk 2nd shift & 3d shift 3.5 3.5 out of 5 stars 220 Northside Drive, Bennington, VT 05201 Overview We are seeking a dedicated and customer-oriented Hotel Front Desk Clerk to join our team. This role is essential in providing exceptional guest services and ensuring a smooth check-in and check-out process. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle various tasks efficiently in a fast-paced hotel environment. •we are looking for a full-time person to work 3 PM to 11 PM three days per week and 2 overnights per week. Weekends are required. •Duties Greet guests upon arrival with a warm and welcoming attitude. Manage the check-in and check-out processes efficiently, ensuring accuracy in guest information. Handle reservations, cancellations, and modifications using hotel management software. Respond to guest inquiries and provide information about hotel services, local attractions, and amenities. Address guest complaints or issues promptly and professionally to ensure satisfaction. Maintain an organized front desk area, including managing phone systems and ensuring all necessary supplies are stocked. Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests. Assist with billing inquiries and process payments accurately. Promote hotel services and upsell room upgrades when appropriate. Qualifications Previous operations or guest services within the hospitality industry is preferred. Strong communication skills Excellent customer service skills with a friendly and approachable demeanor. Ability to work flexible hours, including weekends and holidays as needed. Strong organizational skills with attention to detail in managing guest information. Familiarity with phone systems and basic office equipment is beneficial. Join our team as a Hotel Front Desk Clerk where your contributions will create memorable experiences for our guests!

Job Types:

Full-time, Part-time Pay:

$15.00 – $17.50 per hour

Benefits:

Employee discount Paid time off

Schedule:

8 hour shift Evening shift Weekends as needed Ability to

Commute:

Bennington, VT 05201 (Required) Ability to

Relocate:

Bennington, VT 05201: Relocate before starting work (Required)

Work Location:

In person