Front Desk Supervisor Position Available In Jefferson, Alabama
Tallo's Job Summary: The Front Desk Supervisor position at 1000 Riverchase Galleria in Birmingham, AL involves supervising front desk operations, training staff, monitoring performance, and handling guest requests. Requirements include basic skills, flexibility for nights, weekends, and holidays, and physical capabilities. Previous front desk or customer service experience is preferred. Benefits include career advancement, flexible schedules, early wage access, healthcare, retirement plan, and discounts. This position offers equal opportunity employment.
Job Description
Front Desk Supervisor 3.4 3.4 out of 5 stars 1000 Riverchase Galleria, Birmingham, AL 35244 Who this job will appeal to A Leader with a smile! Someone who absolutely LOVES people and is seeking to join a company that LOVES their associates! What you will be doing In this role you will Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety and emergency procedures, etc.
Monitor performance and recommend corrective or disciplinary action. Alert management of potentially serious issues.
Complete opening and closing shift duties, and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Perform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc. Requirements Requirements include basic reading, writing and math skills. May be required to work nights, weekends, and/or holidays. This job requires ability to perform the following:regularly required to talk , hear and interact with guests. Frequently is required to stand and use hands to finger, handle, or feel objects, tools, or controls. Occasionally required to walk, sit, and reach with hands and arms. frequently lift and/or move up to 10 pounds, and stand for long periods of time. Education & Experience Equivalent combination of education and experience. Previous Front Desk and/or Customer Service related experience. Our Associates Love Amazing opportunities for career advancement across HVMG Flexible full-time and part-time schedules Up to 40% earned wages paid BEFORE payday with PayActive Paid Time Off (PTO) and Paid Holidays Full Healthcare Benefits (including medical, dental, and vision coverage) 401k Retirement Plan with a guaranteed 4% match and no vesting Hotel and Food and Beverage Discounts and Perks An Equal Opportunity Employer We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability
