Front Office Manager (Hotel) Position Available In Broward, Florida

Front Office Manager (Hotel)

Bastion Home and Business Solutions LLC Fort Lauderdale, FL Job Details Full-time Estimated:

$48K – $56.1K a year 16 hours ago Benefits Free parking Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Flexible schedule Qualifications Bilingual Hospitality Guest relations Hotel management experience (3-5 years) Team leadership Night audit Front desk experience (3-5 years) English Mid-level Supervising experience Problem-solving Front desk Guest services Phone etiquette Guest services experience (3-5 years) Leadership 2 years Communication skills Hotel experience Hospitality management Hotel management Full Job Description Job Summary We are seeking a dedicated and experienced Front Office Manager to oversee the daily operations of our front desk and ensure exceptional guest experiences. The ideal candidate will possess strong leadership skills, a passion for hospitality, and the ability to manage guest relations effectively. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of customer service. Responsibilities Oversee the day-to-day operations of the front desk, ensuring exceptional guest satisfaction. Lead, train, and inspire a dynamic front office team to exceed performance goals. Handle guest concerns with professionalism and resolve issues promptly. Manage scheduling, payroll, and staffing to optimize department efficiency. Collaborate with other departments to create seamless guest experiences. Monitor financial performance and implement strategies to enhance profitability. Qualifications Minimum 2 years of experience in front office management or supervisory role in a hotel/resort setting. Exceptional communication and leadership skills. Strong problem-solving abilities and a guest-first mindset. Proficiency in hotel management systems (PMS knowledge preferred). A self-starter who thrives in a fast-paced, team-oriented environment.

We Offer:

Opportunities for career advancement Flexible full-time and part-time schedules Up to 40% earned wages paid BEFORE payday with PayActiv Paid Time Off (PTO) and Paid Holidays Full Healthcare Benefits (including medical, dental, and vision coverage) 401k Retirement Plan with a guaranteed 4% match and no vesting Hotel and Food and Beverage Discounts and Perks Join our team as a Front Office Manager where you can make a significant impact on our guests’ experiences while leading a dynamic front office team!

Job Type:

Full-time Expected hours: No less than 40 per week

Benefits:

401(k) matching Dental insurance Flexible schedule Free parking Vision insurance

Schedule:

Day shift Evening shift Holidays Morning shift

Work Location:

In person