Front Desk Manager Overnight Position Available In Miami-Dade, Florida
Tallo's Job Summary: The Front Desk Manager Overnight position at Acqualina Management, LLC in Sunny Isles Beach, FL offers an estimated salary of $38.4K - $43.5K a year with benefits including health insurance, 401(k), and tuition reimbursement. Qualifications include experience in management, guest relations, and supervising, as well as fluency in languages such as French, Spanish, or Russian.
Job Description
Front Desk Manager Overnight Acqualina Management, LLC – 4.0
Sunny Isles Beach, FL Job Details Estimated:
$38.4K – $43.5K a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Tuition reimbursement Vision insurance Life insurance Qualifications French Some college Spanish CPR Certification Management Guest relations English Mid-level High school diploma or GED Cash register Supervising experience Russian Front desk Portuguese Restaurant experience Full Job Description
WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU!
JOIN
OUR DREAM MAKER CULTURE
© We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey and offer benefits and unique learning and development opportunities that include: Competitive Wages
- Medical, Dental, Vision Insurance
- Life Insurance
- 401K Program
- Paid Holidays and Vacation
- Outstanding Recognition and Awards Program
- Effective Training Programs
- Tuition Reimbursement
- Complimentary Parking and Meals in Dedicated Employee Restaurant
- Preferred Pricing on Food and Beverage, Spa Treatments and Retail Purchases
- Management Programs to Progress on Your Career Journey
- Health and Wellness Fairs
JOB OVERVIEW
Responsible for the management of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.
REPORTS TO
Front Office Manager.
SUPERVISES
Front Desk Agents, Bell/Door staff, PBX staff.
WORK ENVIRONMENT
Front Desk and Back Office Areas, Guest Rooms and Public Areas.
Job involves working:
under variable temperature conditions (or extreme heat or cold). under variable noise levels. outdoors/indoors.
KEY RELATIONSHIPS
Internal:
Staff in Front Desk, Bell/Door, Transportation, Concierge, Reservations, Front Desk Management, Hotel Assistant Managers, Catering & Sales, Food and Beverage, Accounting, Housekeeping, Executive Offices, Security and Engineering.
External:
Hotel guests/visitors, Tour company representatives, Limousine service personnel, other hotels and vendors/suppliers.
QUALIFICATIONS
Essential:
High school graduate or equivalent vocational training certificate, some college. Previous experience in cashiering. 2 years’ experience as a Front Desk Supervisor, preferably in the luxury segment. Fluency in English both verbal and non-verbal. Compute basic arithmetic. Familiarity with yield management and cost controls.
Ability to:
perform job functions with attention to detail, speed and accuracy. prioritize and organize. be a clear thinker, remaining calm and resolving problems using good judgment. follow directions thoroughly. understand guest’s service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent hotel data. ascertain departmental training needs and provide such training. direct performance of staff and follow up with corrections when needed. Input and access information in the property management system/computers/point of sales system.
Desirable:
College degree. Fluency in a second language, preferably Spanish and/or Portuguese and/or Russian and /or French. Certification in CPR. Previous supervisory experience. Ability to suggestively sell. Previous guest relations training.
