Hotel Front Desk Supervisor Position Available In Miami-Dade, Florida
Tallo's Job Summary: Join the vibrant team at Home2 Suites/Tru by Hilton in Florida City as a Hotel Front Desk Supervisor. Lead and motivate front desk agents, ensure top-tier guest service, and maintain Hilton brand standards. This full-time position offers a competitive pay starting at $16.00 per hour, with benefits including health, dental, and vision insurance, paid time off, and Hilton Team Member Travel Program discounts.
Job Description
Hotel Front Desk Supervisor Home2 Suites/Tru by Hilton – Florida City 77 NE 3rd Street, Homestead, FL 33034 Home2 Suites & Tru by Hilton – Florida City, FL Are you a hospitality superstar with a passion for leading teams and creating unforgettable guest experiences? Home2 Suites and Tru by Hilton Florida City is looking for a Front Desk Supervisor to join our vibrant and dynamic team!
Why You’ll Love It Here:
At our dual-brand hotel, we pride ourselves on delivering exceptional service in a fun, friendly, and fast-paced environment. You’ll be part of a team that values collaboration, creativity, and a guest-first mindset.
Position:
Front Desk Supervisor Location:
Home2 Suites and Tru by
Hilton, Florida City, FL Schedule:
Full-time Key Responsibilities:
Lead, train, and motivate front desk agents to ensure top-tier guest service Ensure efficient check-in/check-out processes and resolve guest concerns with professionalism and care Monitor daily front desk operations and ensure adherence to Hilton brand standards Handle scheduling, shift coverage, and performance feedback for front desk team members Supervise front desk staff, providing training and support to ensure high standards of guest service. Collaborate with other departments to support a smooth guest experience Ensure accurate billing, room assignments, and communication between shifts
What We’re Looking For:
1+ year of hotel front desk or hospitality experience (supervisory experience preferred) Strong leadership, communication, and problem-solving skills Excellent guest service and conflict resolution abilities Familiarity with Hilton PEP system a plus A positive attitude and the ability to multitask in a fast-paced environment
Perks & Benefits:
Health, dental, and vision insurance Paid time off and holiday pay Hilton Team Member Travel Program – deeply discounted stays worldwide!. Join our team as a Hotel Front Desk Supervisor where your leadership will help create memorable experiences for our guests!
Job Type:
Full-time Pay:
From $16.00 per hour Expected hours: No less than 40 per week
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
Schedule:
8 hour shift Every weekend Holidays Monday to Friday Morning shift Nights as needed Weekends as needed
Work Location:
In person
