Front Desk Supervisor Position Available In Monroe, Florida
Tallo's Job Summary: Responsible for supervising all aspects of the Front Desk functions at Faro Blanco Resort & Yacht Club in Marathon, FL. Minimum one year experience required, with prior supervisory experience being a plus. Must have strong communication skills, be bilingual English/Spanish is a plus, and have knowledge of local activities and attractions suitable for clientele.
Job Description
Front Desk Supervisor
Full-Time
Faro Blanco Resort & Yacht Club
Marathon, FL
A property of: Shaner Hotel Group
Posted about 17 hours ago
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JOB DETAILS Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures.
Handle guest complaints ensuring guest satisfaction.
Assist staff with their job functions to ensure optimum service to guests.
Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures.
Other duties as assigned.
Responsibilities
Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
Qualifications
Minimum one year experience in a similar position. Prior supervisory experience a plus.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent, some college preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
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