Front Desk Supervisor Position Available In Orange, Florida
Tallo's Job Summary: The Front Desk Supervisor at Clean Tec Outsourcing in Orlando, FL oversees daily operations, manages staff, resolves guest concerns, and upholds hotel standards. This full-time position offers a flexible schedule and starts at $17 per hour. Qualifications include 2+ years of hotel front desk experience, leadership skills, and proficiency in communication and guest relations.
Job Description
Front Desk Supervisor Clean Tec Outsourcing – 3.5 Orlando, FL Job Details Full-time From $17 an hour 17 hours ago Benefits Flexible schedule Qualifications Bilingual Hospitality Computer operation Spanish Guest relations Multilingual Customer service English Mid-level Host/hostess experience High school diploma or GED Supervising experience Team management Front desk OPERA Leadership 2 years Communication skills Hotel experience Hospitality management
Full Job Description Job Summary:
The Front Desk Supervisor oversees the daily operations of the front desk staff, ensuring smooth check-in/check-out processes, handling guest concerns, and maintaining a welcoming atmosphere. This role requires a service-first mindset, strong problem-solving skills, and the ability to coach and manage a team under pressure.
Key Responsibilities:
Supervise and support front desk agents, ensuring top-tier service and adherence to hotel standards Manage daily shift operations, staff scheduling, and coverage needs Train and onboard new front desk team members Resolve guest issues with professionalism and urgency, escalating when needed Monitor room availability, rates, and guest accounts in the property management system Ensure smooth coordination between departments (housekeeping, maintenance, reservations) Maintain accurate records of guest interactions, incidents, and shift handovers Handle cash and credit card transactions with accuracy Enforce hotel policies and uphold brand standards
Qualifications:
High school diploma or equivalent; degree or certification in hospitality is a plus 2+ years of hotel front desk experience, with at least 1 year in a leadership or supervisory role Strong communication and interpersonal skills Proficiency with property management systems (e.g., Opera, OnQ, Maestro, etc.) Ability to multitask and remain calm in a fast-paced environment Flexible schedule, including nights, weekends, and holidays Bilingual (English/Spanish) preferred but not required
Job Type:
Full-time Pay:
From $17.00 per hour
Benefits:
Flexible schedule
Schedule:
Day shift Morning shift Night shift Weekends as needed Ability to
Commute:
Orlando, FL 32805 (Required) Ability to
Relocate:
Orlando, FL 32805: Relocate before starting work (Required)
Work Location:
In person
