Front Desk Supervisor (Sunset Vistas Beachfront Suites) Position Available In Pinellas, Florida

Front Desk Supervisor (Sunset Vistas Beachfront Suites) Provident Hotels & Resorts – 3.3 Treasure Island, FL Job Details Full-time $21 an hour 7 hours ago Benefits Paid jury duty Health insurance Dental insurance Tuition reimbursement Paid time off Employee assistance program 401(k) matching Bereavement leave Qualifications Mid-level Supervising experience Front desk

Full Job Description Overview:

WE ARE MORE THAN JUST A WORKPLACE

… We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Brittain Resorts & Hotels manages a portfolio of premier resorts in Florida as part of a partnership with Provident Hotels & Resorts. Together, we combine decades of expertise and a shared passion for delivering unforgettable guest experiences. Join us in shaping the future of Florida’s hospitality industry and become part of a legacy of excellence. What will you be doing? Front Desk Supervisors play a key role in overseeing the Guest Services department, supporting department heads, and ensuring exceptional customer service is delivered to our guests. Responsibilities encompass team training, stepping in as the manager on duty when required, executing guest service agent duties, and crafting unforgettable experiences for our guests.

Responsibilities:

Front Desk Supervisor responsibilities include, but are not limited to: Greet and interact with guests in a genuine, friendly, and professional manner Block guest rooms and process guest registration and room assignments, accommodating special requests whenever possible Process guest check-outs Process accurate transactions, including but not limited to cash and credit card payments Conduct call-backs to inquire about guests’ experiences Resolve guest complaints; assist guests in all inquiries in connection with the resort services, in-house events, directions, local attractions, check cashing, safety deposit boxes, etc Submit housekeeping and maintenance work order request forms Verify registration cards against computers to ensure accuracy of name, form of payment, and other pertinent information Inventory guest room keys according to policy and request re-keying as necessary Assist with responsibilities and duties in the absence or in the event of heavy volume in other front office areas Train team members in the Guest Services department as needed Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction Anticipate the guests’ needs, change direction quickly and multi-task Uphold the highest standards of cleanliness, sanitation, safety, and conduct Ensures proper communication within the Guest Services department Acts as Manager on Duty when needed Other duties as assigned

Qualifications:

What are we looking for? Prior front desk experience required Prior experience in a managerial/supervisory role required Must have a positive attitude while performing tasks Proficiency with computers and general office PC applications (i.e. word processing, spreadsheets, databases) Must possess solid decision-making skills Passion for providing exceptional service to guests and team members Proven job reliability, diligence, dedication, and attention to detail Teamwork and collaboration Must be able to communicate clearly and professionally with guests, coworkers, and managers. What can you look forward to? Qualifying team members may enjoy the following benefits: Medical and Dental insurance Supplemental insurance plans (ex. Vision, Life, etc…) Paid Time Off 401(k) retirement plan with company match Bereavement Leave Jury Duty Pay Employee Assistance Program David L. Brittain Scholarship Program Tuition Reimbursement Resort Accommodations Discount And more! Why choose us? Join our team and explore a variety of hotel and resort job opportunities! As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. You will find your work rewarding as YOU make the difference to each of our guests. Connect with us! @brittainresorts TikTok | Facebook | Instagram | LinkedIn Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays. We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Posted Salary Range:

USD $21.00 – USD $21.00 /Hr.