Hotel General Manager Position Available In Sumter, Florida

Hotel General Manager Brand New Extended Stay America Select 4867 Inspiration Drive, Wildwood, FL 34785 General Manager at Extended Stay Select – The Villages, FL Are you a dynamic and experienced hospitality professional looking to make your mark in a thriving community? Extended Stay Select, a newly built, state-of-the-art property in the picturesque city of The Villages, Florida, is seeking a motivated General Manager to lead our team and deliver exceptional guest experiences.

About Us:

Extended Stay Select is proud to offer top-notch accommodations with modern amenities designed for both short-term and extended stays. Our brand-new facility is situated in the heart of The Villages, renowned for its charming atmosphere, vibrant community, and beautiful surroundings.

Position Overview:

As the General Manager, you will be the driving force behind the hotel’s success. You will oversee daily operations, ensure guest satisfaction, and lead a dedicated team to uphold our high standards of service. Your leadership will be instrumental in creating a welcoming environment for both guests and staff.

Key Responsibilities:

Key Responsibilities:

Operational Management:

Oversee all daily operations of the hotel, including front desk, housekeeping, maintenance, and guest services. Ensure all departments operate smoothly and adhere to brand standards and procedures. Develop and implement efficient operational policies and procedures.

Guest Experience:

Provide a high level of guest service and ensure that guests have a positive experience throughout their stay. Address and resolve guest concerns or complaints promptly and effectively. Monitor guest feedback and make improvements based on reviews and surveys.

Financial Management:

Develop and manage the hotel’s budget, including forecasting, planning, and financial reporting. Monitor financial performance and implement strategies to maximize revenue and profitability. Control operating costs and manage expenses to achieve financial targets.

Staff Management:

Recruit, hire, train, and supervise hotel staff, including front desk associates, housekeeping, and maintenance personnel. Create a positive work environment, provide ongoing training, and ensure staff adherence to company policies and procedures. Conduct performance evaluations and provide constructive feedback to staff.

Sales and Marketing:

Develop and implement sales and marketing strategies to increase occupancy and revenue. Build and maintain relationships with corporate clients, travel agents, and local businesses. Coordinate promotional activities and special events to attract guests and enhance the hotel’s visibility.

Compliance and Safety:

Ensure compliance with all local, state, and federal regulations, including health and safety standards. Implement and monitor safety and security procedures to ensure a safe environment for guests and staff. Conduct regular inspections and audits to maintain property standards.

Community Engagement:

Represent the hotel in local community events and activities to build positive relationships and enhance the hotel’s reputation. Engage with local organizations and businesses to promote the hotel and create partnership opportunities.

Qualifications:

Proven experience as a General Manager or similar leadership role in the hospitality industry. Strong understanding of hotel operations, including front desk, housekeeping, and maintenance. Exceptional leadership, communication, and interpersonal skills. Ability to handle multiple tasks and make informed decisions in a fast-paced environment. Proficiency in hotel management software and Microsoft Office Suite. A degree in Hospitality Management or related field is preferred.

Job Type:

Full-time Pay:

$45,000.00 – $50,000.00 per year

Benefits:

Dental insurance Employee discount Paid jury duty Paid time off Vision insurance

Schedule:

Day shift Evening shift Morning shift Night shift Weekends as needed

Work Location:

In person