AC Hotel Atlanta Downtown – Front Desk Manager OEM Position Available In Fulton, Georgia
Tallo's Job Summary: Join Aimbridge Hospitality as a Front Desk Manager at AC Hotel Atlanta Downtown. Lead the Front Office team to provide exceptional guest service and maximize room revenue. Requires 5+ years of hotel experience and strong leadership skills. Competitive benefits package offered. Apply now and be part of creating unforgettable guest experiences at our Atlanta hotel.
Job Description
AC Hotel Atlanta Downtown – Front Desk Manager
OEM 3.0 3.0
out of 5 stars 101 Andrew Young International Boulevard NW, Atlanta, GA 30303 Join Our Team as a Front Desk Manager! About Us At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you’ll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You’ll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly. If you’re a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests!
KEY SKILLS/RESPONSIBILITIES
Customer Service Orientation:
Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay.
Leadership and Supervisory Skills:
Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
Problem-Solving Ability:
Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
Communication Skills:
Clearly convey information and resolve concerns from co-workers and guests effectively.
Financial Acumen:
Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.
EDUCATION & EXPERIENCE
5+ years of progressive experience in a hotel or related field with supervisory experience 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience. Proficient in Windows operating systems, spreadsheets, and word processing. Effective in handling stressful, high-pressure situations while maintaining composure and objectivity. Valid driver’s license from the applicable state. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Adjacent to Centennial Olympic Park, this Atlanta hotel features free WiFi everywhere and a 24-hour mini-market with snacks an drinks. Rooms include a 32-inch flat-screen TV, microwave, and refrigerator. Rooms include a desk with power converters and a coffee machine with a tea and coffee selection. In-room video games, ironing facilities, and video express check-out are also standard at AC Hotel Atlanta Downtown. Connecting rooms are available. The 24-hour business center includes computer access and copy-fax services. The self-service laundry is also open 24-hours, and same-dry dry cleaning can be ordered for a fee. Peachtree Center Station MARTA, which goes directly to the Hartsfield-Jackson Atlanta International Airport, is 6 minutes’ walk away. The Georgia Aquarium, the CNN Studios, State Farm Arena and Mercedes Benz Stadium are all within 0.6 mi of the property.
