Front Desk Supervisor Position Available In Fulton, Georgia
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Job Description
Front Desk Supervisor 3.0 3.0 out of 5 stars 101 Andrew Young International Boulevard NW, Atlanta, GA 30303 Join Our Team as a
Front Desk Supervisor About Us:
As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests. Your role will involve ensuring every guest feels welcomed and valued during their stay and lead a team to follow that same standard of service excellence.
KEY SKILLS/RESPONSIBILITIES
Guest Interaction:
Greet guests with a friendly and helpful attitude, making sure check-ins and check-outs are smooth and pleasant experiences. Obtain all necessary information when taking reservations and monitor VIP and special guest requests.
Operational Oversight:
Track logs and reports to ensure all processes are follwed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Financial Responsibilities:
tay informed about rates, packages, and promotions, and help maximize room revenue.
Team Leadership:
Foster good communication and teamwork among staff members, assist in training new associates.
Problem Solving:
Address guest concerns effectively and handle workplace issues efficiently and proactively.
Compliance and Standards:
Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations.
Technical Skills:
Enter, track, and report information in the brand systems.
EDUCATION & EXPERIENCE
At least 2 to 3 years of progressive experience in a hotel or related field required. High School diploma or equivalent required; college coursework in a related field helpful. Previous supervisory experience preferred. Must have a valid driver’s license. Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Adjacent to Centennial Olympic Park, this Atlanta hotel features free WiFi everywhere and a 24-hour mini-market with snacks an drinks. Rooms include a 32-inch flat-screen TV, microwave, and refrigerator. Rooms include a desk with power converters and a coffee machine with a tea and coffee selection. In-room video games, ironing facilities, and video express check-out are also standard at AC Hotel Atlanta Downtown. Connecting rooms are available. The 24-hour business center includes computer access and copy-fax services. The self-service laundry is also open 24-hours, and same-dry dry cleaning can be ordered for a fee. Peachtree Center Station MARTA, which goes directly to the Hartsfield-Jackson Atlanta International Airport, is 6 minutes’ walk away. The Georgia Aquarium, the CNN Studios, State Farm Arena and Mercedes Benz Stadium are all within 0.6 mi of the property.
