Front Desk Manager Position Available In Houston, Georgia

Front Desk Manager 3.2 3.2 out of 5 stars 110 Mataji Way, Perry, GA 31069

About Us:

Candlewood Suites Perry – National Fairgrounds is a brand-new extended-stay hotel located in the heart of Perry, Georgia. We take pride in delivering outstanding hospitality and a “home away from home” experience for every guest. We’re currently seeking a passionate and experienced Front Desk Manager to join our leadership team and help shape our culture from the ground up!

Job Summary:

The Front Desk Manager is responsible for overseeing all front office operations, ensuring exceptional guest service, managing staff performance, and upholding IHG brand standards. You’ll serve as a key leader, fostering a welcoming environment for guests and a productive, team-oriented culture for staff.

Key Responsibilities:

Lead and supervise the front desk team to deliver top-tier guest service. Train, schedule, and develop front desk associates.

Manage daily operations:

reservations, check-ins, check-outs, billing, and guest communications. Resolve guest concerns and escalate major issues appropriately. Monitor and maintain room inventory and availability in coordination with housekeeping. Ensure all front desk activities comply with IHG and Candlewood Suites standards. Promote IHG One Rewards and train staff on loyalty enrollment and guest benefits. Upsell room types and packages to maximize revenue opportunities. Create a positive, service-driven work environment through leadership and clear communication.

Qualifications:

High School diploma or equivalent (college degree in Hospitality or Business a plus). 2+ years of front desk experience, with at least 1 year in a supervisory role. PMS experience (e.g., Opera, OnQ, FOSSE) strongly preferred. Excellent communication, leadership, and guest service skills. Strong attention to detail, organizational skills, and the ability to multitask. Must be available to work a flexible schedule, including nights, weekends, and holidays.

Benefits:

Competitive pay IHG travel discounts Opportunities for advancement Supportive team environment Hotel performance incentives

Schedule:

8-hour shifts Weekends and holidays required Occasional coverage for other shifts as needed Apply Today! Help us create something special in Perry! If you’re a motivated, people-oriented leader who loves hospitality, we’d love to hear from you.

Job Type:

Full-time Pay:

$14.00 – $16.00 per hour Expected hours: 40 per week

Benefits:

Employee discount

Schedule:

8 hour shift Day shift Evening shift Monday to Friday Morning shift Night shift Weekends as needed

Work Location:

In person