Front Desk Supervisor Position Available In Rankin, Mississippi
Tallo's Job Summary: If you are a dedicated and organized individual with exceptional customer support skills and office management capabilities, the Front Desk Supervisor position at Travelodge Flowood may be for you. Responsibilities include managing cash, training staff, and providing outstanding service to guests. This full-time role offers a starting pay of $14.00 per hour with a minimum of 40 hours per week. Join us in creating a welcoming atmosphere for our clients and supporting our team's success.
Job Description
Front Desk Supervisor Travelodge Flowood 4351 Lakeland Drive, Flowood, MS 39232 Overview We are seeking a dedicated and organized Front Desk Manager to join our team. In this pivotal role, you will be the first point of contact for our clients, ensuring a welcoming and efficient environment. The ideal candidate will possess exceptional customer support skills, demonstrate strong office management capabilities, and exhibit proficiency in various computer applications. Your ability to manage time effectively and maintain a professional demeanor will be essential in providing outstanding service. Responsibilities Able to make reasonable and professional decisions. Accurately manage cash drawer and credit card system. Communicate pertinent shift information to the next shift and direct supervisor. Assist and guide the front office staff through their daily duties and responsibilities. Train Front Office staff as designated and outlined in the Front Office Training Procedures. Maintain a positive work environment. Check guests in and out of the hotel in a courteous and pleasant manner. Use the appropriate phrases and greetings when interacting with guests. Conduct self in a friendly and attentive manner during all guest encounters. Offer assistance to the individual needs and requests of all guests. Ensure guest needs are responded to in a timely and efficient manner. Provide information pertaining to available services and facilities of hotel, points of interest and entertainment attractions, making reservations as needed. Use proper telephone and reservation etiquette including describing the hotel, proper rate quotation and capturing reservations. Operate phone system in, at times, a fast paced environment. Required to be knowledge, understanding, and adhere to Company Core Values and Mission Statement. Lead by example. You are responsible for working in a safe and conscientious manner and ensuring the Department staff members work in a safe and conscientious manner. Adhere to all safety policies and procedures. Maintain a clean and safe working environment at all times
Knowledge/Education/Experience:
High School diploma or equivalent preferred. 5+ years experience in a hotel
Physical Requirements:
Ability to stand during entire shift Long hours are sometimes required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mental Requirements:
Ability to convey information and ideas clearly. Must maintain composure under pressure If you are passionate about delivering exceptional service and thrive in a dynamic office environment, we encourage you to apply for the Front Desk Manager position. Join us in creating an inviting atmosphere for our clients while supporting our team’s success.
Job Type:
Full-time Pay:
From $14.00 per hour Expected hours: No less than 40 per week
Schedule:
8 hour shift Day shift Evening shift Every weekend Monday to Friday Overnight shift Ability to
Relocate:
Flowood, MS 39232: Relocate before starting work (Preferred)
Work Location:
In person
