Hotel General Manager Position Available In McDowell, North Carolina
Tallo's Job Summary: We are seeking a dynamic Hotel General Manager to lead our team at Riverview Holdings LLC in Marion, NC. Responsibilities include overseeing daily operations, managing staff, and enhancing guest experiences. Qualifications include prior hotel management experience, strong customer service skills, and flexibility with hours. This full-time position offers a salary starting at $65,000 per year with benefits such as dental, health, and vision insurance, as well as paid time off and training.
Job Description
Hotel General Manager Riverview Holdings LLC Marion, NC 28752 Overview We are seeking a dynamic and experienced Hotel General Manager to lead our team and ensure the highest standards of hospitality and guest satisfaction at our hotel. The ideal candidate will have a strong background in hotel management, with a focus on customer service and operational excellence. This role requires a proactive leader who can effectively manage staff, oversee daily operations, and enhance the overall guest experience. Duties Oversee daily hotel operations, ensuring all departments function smoothly and efficiently. Manage front desk operations, including check-in/check-out processes and night audit procedures. Foster a positive work environment through effective leadership and team building. Develop and implement strategies to enhance guest relations and improve customer service standards. Handle guest inquiries, complaints, and feedback with professionalism and care. Coordinate with various departments to ensure seamless communication and collaboration. Monitor hotel performance metrics and implement improvements as needed. Ensure compliance with health, safety, and hospitality regulations. Assist in budgeting and financial planning for the hotel’s operations. Qualifications Proven experience in hotel management or a similar role within the hospitality industry. Strong customer service skills with a focus on guest relations. Experience in front desk operations, including familiarity with phone systems and phone etiquette. Knowledge of night audit procedures is preferred. Excellent communication skills, both verbal and written. Ability to work flexible hours, including weekends and holidays as needed. Strong organizational skills with attention to detail. Marriott and/or Hilton experience preferred! Join us in creating memorable experiences for our guests while leading a dedicated team in an exciting hospitality environment!
Job Type:
Full-time Pay:
From $65,000.00 per year
Benefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance
Schedule:
Monday to Friday On call Weekends as needed
Work Location:
In person
