Hotel Front Desk Supervisor Position Available In Suffolk, New York

Hotel Front Desk Supervisor Offshore Montauk 71 South Emerson Avenue, Montauk, NY 11954

About Us:

Offshore Montauk is a newly opened hotel offering a personalized guest experience in a stylish, welcoming environment. With a small, dedicated team, we’re committed to delivering excellent service, thoughtful hospitality, and a seamless stay for every guest.

Job Summary:

We are seeking a hands-on supervisor with a strong focus on front desk operations to lead our day-to-day hotel functions. This role is ideal for someone who enjoys being actively involved—from greeting guests and managing reservations to coordinating housekeeping and solving operational challenges.

Responsibilities:

Lead daily hotel operations, with a focus on front desk and guest services Personally check guests in and out, handle special requests, and resolve issues Supervise and support a small team across front desk, housekeeping, and maintenance Schedule and train team members; lead by example with a customer-first mindset Manage reservations, billing, and guest records using a Property Management System (PMS) Maintain cleanliness and readiness of the property in coordination with housekeeping Order and manage inventory of supplies and amenities Handle after-hours calls and emergencies as needed

Qualifications:

2+ years of hotel experience, including front desk operations Experience in a small hotel setting preferred Strong leadership, communication, and multitasking skills Comfortable working independently and managing staff Familiarity with hotel PMS (e.g., Cloudbeds, Opera, etc.)

Why Join Us:

Opportunity to shape the guest experience and culture of a new hotel Work in a collaborative, supportive, and people-first environment Flexible work setting with variety in day-to-day responsibilities Be part of a hospitality-driven team that values service and creativity How to

Apply:

Submit your resume and a brief cover letter explaining why you’re a great fit for this hands-on leadership role.

Job Types:

Full-time, Contract, Seasonal Pay:

$22.00 – $25.00 per hour

Schedule:

8 hour shift Evening shift Morning shift

Work Location:

In person