Front Desk Supervisor | Dubois Fairfield Inn Position Available In Clearfield, Pennsylvania
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Job Description
- ABOUT
THE TEAM
- Shaner Hotels has an amazing opportunity at our DuBois Fairfield Inn & Suites located in DuBois, Pennsylvania. The 91-room Fairfield Inn & Suites DuBois is located off I-80. We offer our guests free hot breakfast, free Wi-Fi, fitness and business centers, and guest laundry.
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ABOUT US
- Shaner Hotel Group
- Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry.
Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
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JOB DESCRIPTION
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts
- Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures
- Handle guest complaints ensuring guest satisfaction
- Assist staff with their job functions to ensure optimum service to guests
- Monitor and maintain cleanliness, sanitation, and organization of assigned areas
- Present guest folios and process payments. Adhere to payment, cash handling and credit policies/procedures
- Other duties as assigned.
- Responsibilities
- Responsible for supervising all aspects of the Front Desk functions, in accordance with hotel standards. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.
- Qualifications
- Minimum one year experience in a similar position. Prior supervisory experience a plus
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
- High school graduate or equivalent, some college preferred
- Bilingual English/Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele.
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