Front Desk Manager- Hampton Inn by Hilton Pawtucket, RI Position Available In Providence, Rhode Island

Front Desk Manager•Hampton Inn by Hilton Pawtucket, RI

MAINE COURSE HOSPITALITY GROUP

•4.0 Pawtucket, RI Job Details $43,000•$50,000 a year 7 hours ago Benefits Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications English Mid-level Supervising experience Front desk 1 year Leadership Communication skills Hotel experience

Full Job Description Description:

Help run the department of first impressions using your problem-solving skills and leadership! Co-ordinate and communicate to ensure guest reservations, requests and standards are met. Ensure each guest enjoys top notch service from the front desk Serve as a role model regarding professionalism and team performance. Lead our Front Desk Team and positively impact lives every day!

Front Desk Manager General Responsibilities:

Supervise the day to day operations of the Front Desk Oversee the training and ongoing performance of the front desk associates Operate the front desk and assist guests with needs Manage the operations of the front desk in accordance with brand standards Maintain Knowledge of area, events and hotel offerings Maintain good customer relations, answer questions, resolve concerns in a timely manner Maintain communication between departments Complete Administrative reports as requested

Benefits:

Salaried Position Weekly Paycheck 401k plus generous company match Paid Time Off Health Dental Vision Travel Discounts Company Scholarships for you or your family

Career Development Opportunity Bonus Potential Requirements:

Front Desk Manager Requirements Include:

Minimum 2 year hotel experience 1 year Supervisory role experience Good interpersonal skills in person, written and over the phone Excellent problem solving and resolution skills Fluent Communication in English both spoken and written Schedule flexibility•ability to fill in shifts Availability Nights, Weekends and Holidays Ability to stand and walk for extended periods of time