Rooms Division Director Position Available In Beaufort, South Carolina

Rooms Division Director Beach House Hilton Head Hilton Head Island, SC Job Details Full-time Estimated:

$87.7K – $108K a year 21 hours ago Benefits AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications 5 years Team management Organizational skills Senior level Leadership Communication skills Hotel experience

Full Job Description Responsibilities:

Overseeing daily operations: Manage front desk, housekeeping, parking, and loss prevention to ensure guest rooms and experience are maintained to the highest standards.

Team management:

Lead and develop a team of supervisors and front-line staff to achieve performance goals and maintain high levels of guest satisfaction.

Policy and procedure development:

Implement policies and training programs to ensure consistent quality and compliance with health and safety regulations.

Coordination with other departments:

Work closely with the accounting, sales, engineering, and food and beverage departments to address guest needs and resolve issues promptly.

Financial management:

Monitor and analyze occupancy and revenue trends, manage the department budget, and ensure financial goals are met.

Guest relations:

Handle guest complaints and escalations efficiently, ensuring a positive guest experience

Requirements:

5 Years leading a team in a hotel or resort setting Excellent communication Organization skills Problem-solving skills Professional appearance Ability to work in a dynamic, 24-hour operation Team members may enjoy the following benefits: Medical, Dental, Vision, and Supplemental Plans Paid Time Off and Paid Holidays 401(k) Retirement Plan with Company Match Long-Term & Short-Term Disability Insurance Life, AD&D, and Supplemental Insurances Employee Assistance Program Resort Accommodation Discounts Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.

Behaviors Preferred Innovative:

Consistently introduces new ideas and demonstrates original thinking

Thought Provoking:

Capable of making others think deeply on a subject

Team Player:

Works well as a member of a group

Leader:

Inspires teammates to follow them

Functional Expert:

Considered a thought leader on a subject

Enthusiastic:

Shows intense and eager enjoyment and interest

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.