Hotel Front Office Manager Position Available In Charleston, South Carolina
Tallo's Job Summary: The Hotel Front Office Manager position at Francis Marion Hotel in Charleston, SC offers a full-time role with a salary range of $55,000 - $60,000 a year. Responsibilities include overseeing daily operations, managing expenses, and leading the Front Office Department. Qualifications include a Bachelor's degree, one year of hotel management experience, and strong communication skills. The position requires flexibility in schedule, including weekends and holidays. The hotel provides a comprehensive benefits package including health insurance, 401(k) matching, and paid time off.
Job Description
Hotel Front Office Manager Francis Marion Hotel – 3.5 Charleston, SC Job Details Full-time $55,000 – $60,000 a year 17 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Food provided Qualifications Hospitality Expense management Mid-level Driver’s License Supervising experience Bachelor’s degree Conflict management Budgeting 1 year Cash handling Communication skills Hotel experience Hotel management Full Job Description Who we are Steeped in fascinating history dating back to 1924, the Francis Marion Hotel heralded a new era of Charleston Hospitality amidst the Charleston Renaissance. Named for Revolutionary War Hero Francis Marion, the hotel became an iconic landmark recognized by Historic Hotels of America- featuring grand ballrooms, historic architecture and rich Charlestonian history. With its prime location across from Marion Square, the Francis Marion Hotel has been at the heart of the community as a major destination for weddings, galas, conferences and more. For nearly a century, the Francis Marion has been known for its exceptional hospitality and service. Why Work for Us? We practice daily core values of: “Anticipate, Exceed, Empower, Teamwork, and Preservation”. Our employees take pride in the work they do, are valued, and celebrated for their contributions. One of the ways employees are appreciated is by offering an extensive benefits package, to include Medical Insurance, Ancillary Group Benefits, Paid Time Off, Paid Holidays, in addition to an Inspiring Leadership Executive Team, that promotes multiple opportunities of excellence such as “The Keys to Success”. The Francis Marion Hotel values community relationships and engagement with involvement in various organizations: The Thanksgiving Food Drive, Back to School drive, philanthropic partnerships with local organizations such as the March of Dimes, Historic Preservation Society, East Cooper Community Outreach, Toys for Tots, Breast Cancer Awareness, the Good Catch Program, and more. The Front Desk Manager position is responsible for the short-term planning and day-to-day operations of the Front Office Department. The major areas of responsibility/management include Front Desk, PBX, Bell Stand, Concierge, Valet, and Night Audit. This position recommends, implements, monitors the Department’s budget, and manages expenses within approved budget constraints.
ESSENTIAL FUNCTIONS
1. Manage the daily operations of the Front Office to comply with SOPs, maximize revenues and motivate employees to ensure an optimal level of quality service and hospitality is provided to all hotel guests. 2. Respond to guest requests and issues. 3. Manage the front office associates; interview, scheduling, training, development, empowering, coach and counsel, provide performance reviews, annual evaluations, problems resolution, provide open communication and recommend discipline, as appropriate. 4. Monitor and control expenses and labor.
KNOWLEDGE AND SKILLS
This job requires a Bachelor’s degree and a minimum of one-year prior hotel management experience or equivalent work experience. A Hospitality degree is preferred. Knowledge of Infor is a plus. Must be able to achieve positive guest relations and maximize guest satisfaction. Strong understanding of hotel operations. Strong communication skills and the ability to handle cash and credit transactions. Must work a flexible schedule to include AM and PM shifts, weekends and holidays. Must have a valid driver’s license. Driving record will be reviewed.
PHYSICAL JOB REQUIREMENTS
Lifting/Pushing/Pulling/Carrying up to 25 lbs. Bending/Kneeling Continuous Standing Climbing Stairs Driving The Francis Marion Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Job Type:
Full-time Pay:
$55,000.00 – $60,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Food provided Health insurance Health savings account Life insurance Paid time off Vision insurance
Schedule:
Day shift Evening shift Holidays Rotating weekends
Work Location:
In person
