Floor Manager Position Available In Davidson, Tennessee

Floor Manager Urban Grub At 12th South, L.L.C. Nashville, TN Job Details Full-time From $60,000 a year 23 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Management Guest relations Mid-level Supervising experience 1 year Leadership Communication skills Full Job Description Urban Grub, a renowned destination for elevated Southern cuisine, is looking for a Floor Manager to lead our front-of-house team and deliver exceptional guest experiences. We’re seeking a hospitality professional with strong leadership skills, a passion for service, and the ability to manage a fast-paced, high-energy environment.

Key Responsibilities:

Leadership & Team Building:

Supervise and motivate front-of-house staff, ensuring they provide attentive, friendly service while maintaining Urban Grub’s high standards.

Guest Experience:

Proactively engage with guests, addressing their needs and concerns to ensure a memorable dining experience.

Daily Operations:

Oversee daily floor operations, including opening/closing procedures, staff schedules, and table assignments to ensure efficient service flow.

Collaboration:

Work closely with the kitchen and bar teams to maintain communication and ensure smooth operations between the front and back of house.

Problem Solving:

Handle guest feedback, staff issues, and unexpected situations calmly and effectively.

Training & Development:

Train new hires and continually mentor staff on best practices, service excellence, and Urban Grub’s culture of hospitality.

What We’re Looking For:

Experience:

At least 3 years of experience in a supervisory or management role in hospitality, preferably in upscale dining.

Leadership Skills:

A proven track record of leading teams and fostering a positive, collaborative environment.

Customer Focus:

Strong passion for delivering exceptional guest experiences.

Communication:

Excellent verbal and interpersonal skills to manage both guest relations and staff coordination.

Problem Solver:

The ability to think on your feet, handle stressful situations, and make quick decisions.

Availability:

Flexible schedule, including nights, weekends, and holidays.

What We Offer:

Competitive Salary:

Based on experience.

Benefits:

Health, dental, and vision insurance.

Paid Time Off:

Two weeks of paid vacation annually.

Growth Opportunities:

We believe in investing in our team and offering pathways for career advancement.

Incentives:

Bi-annual performance bonuses. At Urban Grub , we believe in a work culture that values professionalism, teamwork, and passion for hospitality. If you’re ready to take your career to the next level and thrive in an exciting, fast-paced environment, we want to hear from you! In a City known for putting up platinum food as well as platinum records, Nashville has a bounty of restaurant options but none as unique, exciting and diverse as Urban Grub. Stuffy upscale is out…. Ethnic, healthy, and casual is in which makes Urban Grub a big star on the Nashville dining scene. The Menu is a combination of southern traditions with a “flavored up tweak,” Fresh fish and seafood, fresh shucked oysters, smoked and grilled meats and vegetables. A great place for sampling and sharing, with our evolving menu you will always find something new to try at Urban Grub. What once was a little carwash on the corner of 12th and Gilmore is now a dominating presence in the 12 south District. They could see it but not many could, Jay Pennington from an operational standpoint where Billy Inman sees things from an esthetics point of view, working together things made sense. The design and concept evolved over the 13 months it took to take a little carwash to the multi-environment restaurant/bar/patio/beer garden that opened in April 2012. Urban Grub offers a feeling of coziness with its private cabanas and its many fire pits as well as the open air atmosphere in the beer garden with in-outdoor bar. All custom designs, there is something new and beautiful to be found around each corner.

Pay:

Starting at $60000 / year

Pay:

Bonus pay

Benefits:

Paid time off Health insurance Dental insurance Vision insurance Life insurance

Job Type:

fulltime

Schedule:

10 hour shift Weekend availability Night shift

Education:

No education required Work location: On-site