Hotel Operations Manager Position Available In Sevier, Tennessee

Hotel Operations Manager Oaktenn – 5.0

Sevierville, TN Job Details Full-time Estimated:

$44.9K – $54.4K a year 1 day ago Benefits Health insurance Paid time off Employee discount Qualifications Mid-level Cost control 3 years Leadership Hotel experience Time management Full Job Description Full job description Operations Manager Are you a hospitality leader who thrives in high-performing environments and is ready to take an award-winning hotel to new heights? Oaktenn, Inc. has four hotels in Sevier County and is seeking a dynamic, sales-minded, Operations Manager to lead one of our custom-built properties. This role is ideal for a well-rounded Operations Manager with experience in limited-service or select-service hotels who’s eager to balance operational excellence with proactive sales leadership. Your Core Responsibilities Operations Leadership Oversee day-to-day operations, ensuring the hotel maintains exceptional guest satisfaction across all departments (Front Desk, Housekeeping, Maintenance, Breakfast, etc.). Monitor quality assurance, safety, and cleanliness standards in line with internal benchmarks. Lead and mentor department heads to foster a culture of hospitality, teamwork, and accountability. Optimize labor, inventory, and operational workflows for efficiency and profitability. Maintain a strong presence on-property and be hands-on to support the team and guest experience. Demonstrate excellent time management, multitasking, and prioritization skills in a fast-paced, high-energy work environment. Sales Leadership Work closely with our Sales Manager to support sales initiatives. While you won’t be making cold calls, you will be the leader responsible for the hotel’s overall success—including sales performance. Collaborate on business development efforts, group bookings, and local market engagement. Attend networking events and community functions to promote the hotel’s offerings and meeting/event spaces. Actively participate in sales meetings, planning, and strategic discussions. Team Culture & Owner Collaboration Inspire, train, and retain a high-performing team with a focus on guest satisfaction, service consistency, and professional growth. Foster a positive, inclusive work environment where team members feel valued and supported. Serve as a trusted partner to our corporate office—providing clear, consistent updates on performance, opportunities, and property needs. What We’re Looking For 3+ years of hotel operations leadership experience. Strong focus on profitability through cost control, efficiency, and effective management of resources. Excellent communication, leadership, and problem-solving skills. Open-minded and collaboratively spirited personality! Why Join Us? Supportive ownership group that values solutions-oriented and proactive leaders who take initiative and think like owners. We are not a large management company where you’re just a number. This is a local family business that believes in long-term relationships, personal accountability, and shared success. We want everyone who joins our team (our family) to grow with us. Ready to Apply? If you’re ready to lead a hotel that’s already great—and make it extraordinary—apply today and let’s talk about what you can bring to Oaktenn, Inc.

Job Type:

Full-time Benefits:

Employee discount Paid time off Health and Supplemental Insurance offered