Resort Experience Supervisor Position Available In Sevier, Tennessee

Resort Experience Supervisor
Full-time Gatlinburg, TN Resort Ops Company Description Pay rate: $17 / hour – Use our Daily Pay benefit and get access to your pay as you need it. On Property Parking Available at our NEW Eagles Landing Team Member Parking lot!

About Westgate Smoky Mountain Resort & Spa:

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park. Job Description Coordinates comprehensive recreation programs and special events at resort by performing the following duties. As Resort Experience Supervisor, you will: Responsible for communicating and working with Westgate vendors such as Resort Recreation and Tourism
Manage and Facilitate products and services for Activities/ Events
Coordinate activity and special event programs using themed concepts
Assist in set-up and breakdown for special events
Organize and update department files
Plan parties for owners, guests, and team members
Formulate an environment, which will increase team members’ morale, and motivation, and promote team spirit
Take charge of the department in the absence of the director
Purchase and pick up supplies and equipment when necessary
Order, inventory, and distribute logo merchandise and sports equipment
Prepare daily and monthly records and procedures for logo merchandise, marketing materials, and other purchases in accordance with CFI and Westgate Resorts accounting
Collect daily written reports about the Fitness Center and Game Room
Organize vendor reports and collect monthly payments
Write up subordinate team member performance evaluations; ability to enforce disciplinary procedures
Attend manager meetings and participate in team member orientation tours
Power and responsibility to cancel various activities when weather or other conditions pose a safety hazard to participants
Cooperate with recreation and non-recreation personnel
Team leader for the Resort Experience Department regarding resort service standards
Contact person for entertainment regarding special events
Stock special event supplies on a weekly basis
Performs weekly inspections of recreational sites
Repair and repaint equipment as needed
Contact person for contractors regarding repairs and replacement of recreational courts, playground, dock, fitness center, etc
Responsible for collecting and recording bike log information
Ability to design, create, and upkeep decorations
Coordinate Team Member Safety Training
Maintain Safety Training Compliance Records To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment. Qualifications One to two years related experience and/or training
Strong interpersonal skills to collaborate effectively with others
High energy, enthusiasm, and dedication to the role
Must be able to lift 50lbs and work in outdoor weather conditions
Must be able to work weekends and holidays as needed
Must have a valid driver’s license to drive company golf carts
Required to pass a background check, drug test, and prove eligibility to work in the United States Additional Information Why Westgate? Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) Advancement & development opportunities
Community Involvement Programs Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.