Hotel Indigo Memphis Downtown – Front Desk Manager OEM Position Available In Shelby, Tennessee
Tallo's Job Summary: This job listing in Shelby - TN has been recently added. Tallo will add a summary here for this job shortly.
Job Description
Hotel Indigo Memphis Downtown – Front Desk Manager OEM Aimbridge Hospitality – 3.0
Memphis, TN Job Details Full-time Estimated:
$51.2K – $66.6K a year 13 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Qualifications Management Customer service Word processing Windows Analysis skills Driver’s License Supervising experience 1 year Senior level Associate’s degree Leadership Financial acumen Communication skills Hotel experience Full Job Description Join Our Team as a Front Desk Manager! About Us At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you’ll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You’ll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly. If you’re a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests!
KEY SKILLS/RESPONSIBILITIES
Customer Service Orientation:
Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay.
Leadership and Supervisory Skills:
Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
Problem-Solving Ability:
Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
Communication Skills:
Clearly convey information and resolve concerns from co-workers and guests effectively.
Financial Acumen:
Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.
EDUCATION & EXPERIENCE
5+ years of progressive experience in a hotel or related field with supervisory experience 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience. Proficient in Windows operating systems, spreadsheets, and word processing. Effective in handling stressful, high-pressure situations while maintaining composure and objectivity. Valid driver’s license from the applicable state. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Welcome to Hotel Indigo Memphis Downtown, a unique property with the best value in Memphis. Now listed on the National Register of Historic Places, our historic hotel was built as a Holiday Inn in 1963 by Merrill G. Ehrman, who also designed Graceland. As the first of its kind in downtown Memphis, it features T.Y. Lin’s innovative Lin Tee design, known for its structural efficiency. Today, our reimagined building shines with vibrant color, local art, and memorabilia from regional rhythm and blues, rock ‘n’ roll, and soul legends. Ideally situated between the Renasant Convention Center and Beale Street, our downtown Memphis hotel offers 118 renovated rooms and boasts historical features, including a first-floor lobby with a restaurant, parking entrances, and a courtyard. Relax by our retro-themed outdoor pool, enjoy our modern fitness center, listen to tunes on our limited edition jukebox, and immerse yourself in the soul of Memphis.
At our hotel, we’re committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you’ll find a supportive and collaborative work environment where you’ll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!
