Housekeeping Supervisor Position Available In South Central Connecticut Planning Region, Connecticut

HOUSEKEEPING SUPERVISOR

NEW

HAVEN, CT

Are you ready to take your career to the next level with purpose and innovation? At Hotel Marcel, the first net-zero energy hotel in the United States, you’ll find a workplace that’s as inspiring as it is groundbreaking. We value your expertise and entrepreneurial spirit, offering the support and framework to help you thrive. Hotel Marcel, Tapestry Collection by Hilton Hotel Marcel is a historic rehabilitation and adaptive reuse of the mid-century modern Armstrong Rubber Company Building aka Pirelli Building, originally designed by Marcel Breuer in 1967. The building is sustainable with LEED Platinum certification, solar power from the rooftop, parking canopy arrays to provide 100% of electricity for lighting, heating and cooling, and much more. The hotel is the first Passive House certified hotel and the first net-zero energy hotel in the United States. It has165 rooms, a full-service restaurant, and 7,000 square feet of meeting space. True to the Tapestry brand style expect a unique boutique feel that combines local experiences, modern designs, and intimate service. Join us and grow your career while being part of a revolutionary approach to hospitality. This is more than a job—it’s an opportunity to make an impact and help redefine the future of sustainable travel.

BASIC FUNCTION

This position will be supervise, train and inspect the performance of assigned Housekeeping staff ensuring that all procedures are completed to the established standards. This person will assist where necessary to ensure optimum service to guests.

QUALIFICATIONS

(Education, Knowledge, Training, & Work Experience) Prior experience required
Excellent customer service skills

ESSENTIAL FUNCTIONS

Supervise staff in the performance of all daily procedures to ensure they are performed to standards
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Prepare and distribute assignment sheets to assigned staff and review priorities • Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists
Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests Qualifications
Knowledge of proper cleaning techniques and chemical handling, requirements and use of equipment
Fluency in English both verbal and non-verbal. Provide legible communication
Computer mathematical calculations
Ability to perform job functions with attention to detail, speed and accuracy
Ability to maintain confidentiality of guest information and pertinent hotel data
Ability to ascertain departmental training needs and provide such training
Ability to direct performance of staff and follow up with corrections when needed
Ability to input and access information in the property management system/computers

HOTEL SPECIFIC ESSENTIAL FUNCTIONS

Respond to any reasonable task as assigned by manager.
Aid guests in locating other areas of the hotel (walk them to destination if possible).
Familiarity with parking validation procedures.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. ENVIRONMENT and

POSITION ANALYSIS

Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.

Position Information Company:

Charlestowne Hotels Position:

Housekeeping Supervisor Status:

Full Time Shift:

First (Day) Req #: 10635857

Date Posted:

June 10, 2025

Location:

500 Sargent Drive, New Haven, US, CT, 06511

Job Category:

Housekeeping