Assistant Director of Housekeeping Position Available In Broward, Florida

Overview Fort Lauderdale Hotel Opening in Fall 2025, Omni Fort Lauderdale will provide South Florida with 120,000 square feet of event space, new food and beverage options, a Natural Spring inspired full-service spa and entertainment pedestrian plaza featuring high-end shopping, amphitheater, charter boat docking and beautiful promenade. The new iconic landmark offers unforgettable views of the Atlantic paired with unrivalled convenience and intelligently designed meeting spaces. The hotel will be directly connected to the Broward County Convention Center, immediately adjacent to Port Everglades cruise terminal and less than two miles from Fort Lauderdale Airport. Job Description Be a part of the pre-opening team for the Omni Ft. Lauderdale Hotel! Opening Fall 2025, the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. Responsibilities + Assists the Director of Housekeeping in monitoring and maintaining all areas of the Housekeeping department to include: cost controls, linen and supply inventories, quality assurance inspections, uniform control and issuance, proper use of systems and controls to ensure the smooth operation of the Housekeeping Department. + Responsible for planning, evaluating, organizing, and directing the daily activities of the housekeeping staff. + Ensures that all policies, procedures, and guidelines are followed by department personnel. + Provides the necessary training, motivation, and leadership for all department personnel. + A ssist with department scheduling and payroll cost controls. + Provides courteous, personalized, attentive, sincere, consistent guest service by responding promptly and efficiently to inquiries, request and complaints using guest service skills. + Exhibits hospitality while striving to exceed guest expectations. + Resolves difficult or unusual problems arising with guests, while maintaining good guest relationships, demonstrating outstanding hospitality through the corrective action taken. + Maintains open and clear communication with all departments and guests to ensure consistent service. + Identify ways of improving the efficiency and effectiveness of our service to guests by actively participating in the Omni Service Tradition program. + Participates in energy conservation efforts. + Respects Hotel property and work areas by keeping them clean, well maintained, stocked, and properly stored. Eliminates waste of supplies. + Assists in maintaining Omni standards of cleanliness and a consistent guest experience. + Assists in maintaining a highly motivated and trained staff that continually strives for excellence, in service and cleanliness. + Maintains close coordination, communication, and interaction with all other departments within the Hotel. + Ensures all guest requests are met within the prescribed time limit

ENVIRONMENT & POSITION ANALYSIS

+ Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. + Stand or walk for an extended period or for an entire work shift. + Requires repetitive motion of arms, hands, and legs. + May work both indoors and outdoors in motor lobby parking area.

TOOLS & EQUIPMENT

+ Desktop computer (Perfect Room, Opera, Alice, Synergy, SALTO key system, Microsoft Office, Kronos, Birchstreet), printer, telephone, copier, fax machine and push to talk radio dispatch. Qualifications + 1-year Housekeeping Management experience required or participation in the Omni LID program. Previous leadership experience in an upscale, full-service hotel environment is required. + Exceptional knowledge and understanding of housekeeping operations, to include managing inventories, turndown service, special needs of VIP guests, room assignments, inspections, safety, and health standards. + Candidate must have proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff. + Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests + Able to set priorities for the Housekeeping team and provide feedback to others that enhances performance. + Prior experience managing schedules, payroll, service recovery and associate relations matters required. + Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone + Ability to work well under pressure, managing quick turns and high occupancies. + Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment. + Must be able to work a variety of shifts, including weekends and holidays. Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP’s Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com . Job LocationsUS-FL-Fort Lauderdale Posted Date2 days ago(5/23/2025 9:47 AM) Requisition

ID 2025-123480

# of Openings 1 Category (Portal Searching) Housekeeping