Residential Housekeeping Supervisor Position Available In Miami-Dade, Florida

Residential Housekeeping Supervisor 4.1 4.1 out of 5 stars

Miami, FL About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.

RESPONSIBILITIES

Always conducts self in a professional manner. Adheres to the established standard of conduct and house rules; fire, safety and emergency regulations; and department procedures and policies. Dresses in issued uniform and ensures a neat, clean, and tidy appearance at all times. Reports to shift on time. Is aware of schedule at all times and if unable to attend work, notifies the Assistant Director or Manager in adequate time. Ensures that House Attendants follow all Four Seasons standards including attendance, uniform, service and coaches the team when necessary. Covers the duties of the House Attendants when they are off, on vacation, sick, leave of absence, etc. Guides and trains House Attendants under the direction of the Director and Assistant Director of Residences. Creates and maintains work assignments and reports to assigned area(s) with required keys, equipment, supplies, etc. Checks with Director and Assistant Director of Residences and/or Concierge on duty for special attention areas and informs House Attendants of any special projects. Instructs the House Attendants to greet as many Residents as possible using their names. Assists the Residential Team during emergencies including all pre, during and post emergency procedures or preparations. Reports to the Residences Director or Assistant Director any engineering issues, leaks or other important matters noticed throughout the building. Ensures that all housekeeping equipment including radios, earpieces, vacuums and floor polishers are being used properly, in good working condition and stored correctly. Inspects all common areas, including the Residential Lobby, floors/hallways, elevator cabs, elevator tracks, service corridors, emergency exit stairs, Owner storage locker rooms, Owner’s Lounge, Residential Concierge Desk, Residential Perimeter, Residential Package Room, cardboard compacting and Residential Trash Chute & Dumpster. Checking cleanliness standards, that they are in good working order as well as checking cleaning supplies inventory. Report any problems to the Director of Residences, Assistant Director of Residences and Concierge on duty. Makes sure that the Residential Owner’s Lounge, Passenger Elevators and tracks, Residential Trash Chute and Dumpster and common areas are clean at all times including monthly maintenance of Trash Chute and that discarding of cardboards are done properly. Checks for completion of maintenance work orders for the common areas. Supervises the House Attendants’ work areas during their shifts and all housekeeping operations within the Tower Residences ensuring adherence to policies and procedures, i.e. special projects, general cleaning. Conducts spot checks and ensures proper procedures and steps are being taken. Follow up on all deficiencies. Checks to ensure that all House Attendants return keys and sign out at the end of their shift. May be assigned other duties/responsibilities as required, including covering shifts for sick or otherwise unavailable employees. Benefits Four Season Employees Enjoy Competitive Employee Health, Basic Dental and Vision Insurance Complimentary Rooms Nights at Four Seasons Exclusive discount and travel programs with Four Seasons Vacation, Sick and Holiday Pay Paid Parental Leave 401k plan with match Energizing Employee Culture where you are encouraged to be your true self! Comprehensive learning and development programs to help you master your craft. Inclusive and diverse employee engagement events all year-round. And so much more! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.