Housekeeping Manager Position Available In Chatham, Georgia

Housekeeping Manager
Location
US-GA-Savannah
ID
2025-9881
Category Rooms Position Type Full-Time
An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection’s captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we aremitted to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Grand Performers may enjoy a range of benefits, including:
Marriott Employee Discounts Worldwide
Competitive Wage & Discretionary Bonus Program
Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program

JOB SUMMARY

The overall objective and purpose of the Housekeeping Manager is to assist the Executive Housekeeper in directing the daily operations of Housekeeping and Laundry to ensure clean, orderly, and attractive conditions of the hotel. The incumbent is responsible forpleting inspections and holds Grand Performers accountable for high cleanliness standards, as well as for ensuring guest and Grand Performer satisfaction while maintaining the operating budget. They are to provide inspiring and strategic leadership while directing the activities of the Housekeeping Department in support of the mission, core values, standards, and goals established by thepany.

CORE RESPONSIBILITIES

Primary areas of responsibility include, but are not limited to the following:
Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check-outs in order to prepare work assignments
Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness
Advises manager or desk clerk of rooms ready for occupancy
Inventories stock to ensure adequate supplies
Investigatesplaints regarding housekeeping service and equipment, and assists manager with corrective action.
Examines rooms, halls, and lobbies to determine the need for repairs or replacement of furniture or equipment, and makes rmendations to management
Conducts orientation training of new employees to explainpany policies, housekeeping work procedures, and to demonstrate use and maintenance of equipment
Records data concerning work assignments, Grand Performer actions, and time records, and prepares periodic reports
Attends periodic staff meetings with other department heads to discusspany policies and guestplaints, and to make rmendations to improve service and ensure more efficient operation
Assists manager in preparing reports concerning room occupancy, payroll expenses, and department expenses
Plans work schedules to ensure adequate service. Supports and supervisors an effective inspection program for all guestrooms and public space.
Have a thorough knowledge of the product, including room types, amenities, services, and brand standards
All other duties as assigned, planned or un-planned

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent.
Strategic business leader

• Works strategically to devise plans in alignment withanizational goals.
  Cultivates engagement
• Builds loyalty to thepany and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
  Generates alignment
• Ensures proper time and effort is spent to build high-level performance and consistency throughout collection.
  Leads with courage
• Provides a culture of accountability.
  Execution of plans
• Utilizes our systems, tools, and resources to aplish results and achieve goals
  Advanced level of written, verbal, and interpersonalmunication skills.

Ability to implement and uphold service standards
Ability to prioritize andanize work assignments
Ability to work well in stressful, high-pressure situations
Comprehensive knowledge of a safe work environment

MINIMUM QUALIFICATIONS

High school diploma or General Education Degree

• required
  2+ years of relevant work experience in similar scope and title
• required
  Experience within luxury brand/markets
• required

SUPERVISORY RESPONSIBILITIES

Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection. Housekeeping Supervisors
Laundry Supervisors

WORK ENVIRONMENT

The work environment/conditions described herein are representative of those that an incumbent may experience.
Must befortable working in a shared space, with constant noise, without the use of a private office.
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.

PHYSICAL DEMANDS

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.
Push, pull, and lift up to 50lbs on a weekly basis.
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting, and standing for long and short periods of time
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics