Housekeeping Manager – Bridge Creek Inn Position Available In Rabun, Georgia

Housekeeping Manager – Bridge Creek Inn 2.8 2.8 out of 5 stars 60 S Main St, Clayton, GA 30525 Job Overview The Housekeeping Manager is responsible for the overall cleanliness, organization, and appearance of all guest rooms, public spaces, back-of-house areas, and laundry facilities. This role manages the daily operations of the housekeeping department, including staffing, budgeting, training, scheduling, and performance management. The Housekeeping Manager ensures that brand standards are upheld, guest expectations are exceeded, and departmental efficiency is maximized. Key ResponsibilitiesOperations Management Direct and oversee all housekeeping operations, including room cleaning, public areas, laundry, linen inventory, and deep cleaning schedules Ensure all guest rooms and public areas are maintained to the highest standard of cleanliness and presentation Maintain effective inventory control of linens, supplies, and equipment Develop and implement SOPs and checklists for cleaning standards, safety, and sanitation Staff Management Recruit, train, supervise, and evaluate housekeeping and laundry staff Create and manage weekly schedules based on forecasted occupancy Conduct regular department meetings to ensure team alignment on standards and goals Perform daily inspections of rooms, public areas, and laundry to ensure quality standards are met Ensure compliance with labor laws and safety standards Guest Satisfaction & Quality Assurance Promptly respond to guest feedback and service issues related to cleanliness Collaborate with the Front Office and Maintenance teams to resolve guest issues efficiently Monitor guest satisfaction scores and implement strategies to improve performance Champion a culture of service excellence within the department Budget & Cost Control Develop and manage department budgets, including labor, supplies, and equipment expenses Monitor daily and monthly expenses to ensure adherence to budgeted goals Implement cost control measures while maintaining service standards Maintain vendor relationships and manage linen/laundry contracts as needed Compliance & Safety Ensure compliance with OSHA regulations, sanitation codes, and internal safety policies Conduct safety training and enforce safe working practices Manage Lost & Found process according to hotel policy Maintain MSDS documentation and chemical safety procedures

Qualifications Education & Experience:

High school diploma or equivalent required; associate or bachelor’s degree in hospitality or business preferred Minimum 3-5 years of housekeeping experience in a hotel environment, with at least 2 years in a supervisory or management role

Skills & Competencies:

Strong leadership and interpersonal skills Excellent attention to detail and organizational abilities Proficient in property management systems ( Cloudbeds) and Google Suite Ability to manage multiple priorities and make sound decisions under pressure Strong knowledge of housekeeping procedures, cleaning techniques, and quality standards Bilingual in English and Spanish preferred

Physical Requirements:

Ability to stand, walk, push, pull, and lift up to 50 lbs for extended periods Flexibility to work weekends, holidays, and varying shifts based on business needs Key Performance Indicators (KPIs) Guest satisfaction scores (e.g., cleanliness rating, reviews) Room inspection pass rate Department labor cost as a percentage of revenue Inventory shrinkage control Staff retention and training completion rates

Additional Information:

Uniform and cleaning equipment will be provided. Opportunity for career advancement within the hospitality industry.

Job Type:

Full-time Pay:

$17.00 – $20.00 per hour Expected hours: 35 per week

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift

Work Location:

In person