Housekeeping Manager Position Available In Orleans, Louisiana

Housekeeping Manager
Full-Time
Omni Royal Orleans Hotel
New Orleans, LA
A property of: Omni Hotels & Resorts
Posted 6 days ago

SHARE THIS JOB

JOB DETAILS Overview
Royal Orleans Hotel
The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area’s culture through various color palettes and artwork.
Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.
Job Description
AtOmni Royal Orleans, a landmark of Southern hospitality and 4-Diamond service in the heart of the French Quarter, theHousekeeping Managerplays a vital leadership role. You will support the Director of Housekeeping in all facets of departmental operations while ensuring rooms, public spaces, and service areas meet the highest Omni standards of cleanliness, organization, and guest satisfaction.
Your passion for hospitality, eye for detail, and commitment to ourOmni Service Traditionwill help ensure every guest experience is consistently warm, luxurious, and unforgettable.
Responsibilities

Guest Service & Engagement:

Deliverpersonalized, courteous, and consistent guest serviceby responding promptly to guest inquiries, requests, and complaints with professionalism and care.
Demonstrate outstanding hospitality by resolving guest concerns, using sound judgment and a guest-first approach to achieve satisfaction.
Uphold and promote Omni’s service standards while identifying opportunities to exceed guest expectations.

Team Supervision & Training:

Assist the Executive Housekeeper with day-to-day leadership of the department, including managing AM/PM shifts, uniform control, supply distribution, and team communication.
Help monitor staff performance and morale, maintaining a motivated, well-trained team that strives for service excellence and consistency.
Support staff development through daily coaching, regular feedback, and Omni’s training initiatives.
Oversee and support the efforts of Housemen and Room Attendants, ensuring all assigned duties, including special projects, are completed efficiently.

Operational Excellence:

Conduct daily guestroom and public space inspections, ensuring cleanliness and presentation meet Omni standards.
Identify cleaning deficiencies and reassign tasks to ensure rooms are guest-ready.
Manage inventories of linen, amenities, and housekeeping supplies. Assist in purchasing and cost control while participating in sustainability andenergy conservation efforts.
Maintain close communication with Front Office and Engineering teams, reporting maintenance concerns and ensuring timely resolution.

Administrative Responsibilities:

Complete daily reports including VIP arrivals, Due-Outs, V/Ds, and inspection summaries.
Submit inspection forms and feedback on Room Attendants to the Executive Housekeeper.
Assist with scheduling, Kronos timekeeping, and payroll accuracy.
Participate in monthly department meetings and quality assurance programs.
Qualifications

Experience:

3-5 years of housekeeping experience in a leadership role within a luxury or 4-Diamond hotel setting; Omni experience a strong plus.

Education:

High school diploma or equivalent required; hospitality or business degree preferred.

Skills:

Strong leadership and employee development skills.
Excellent organizational and time management skills.
Detail-oriented with a commitment to maintaining luxury cleanliness standards.
Proficient in Microsoft Office and hotel systems (Opera, HotSOS, Kronos).
Ability to work flexible shifts including weekends, holidays, and evenings.
Bilingual (English/Spanish) preferred.
Other Jobs at

Omni Royal Orleans Hotel:

Line Cook 3 (Prep Cook) – J-i
Omni Royal Orleans Hotel
New Orleans, LA
A property of: Omni Hotels & Resorts
Full-Time
about 13 hours ago
Licensed Engineer
Omni Royal Orleans Hotel
New Orleans, LA
A property of: Omni Hotels & Resorts
Full-Time
12 days ago
Bellperson
Omni Royal Orleans Hotel
New Orleans, LA
A property of: Omni Hotels & Resorts
Full-Time
9 days ago
DRA – Busser
Omni Royal Orleans Hotel
New Orleans, LA
A property of: Omni Hotels & Resorts
Full-Time
12 days ago
Loss Prevention Officer
Omni Royal Orleans Hotel
New Orleans, LA
A property of: Omni Hotels & Resorts
Full-Time
7 days ago
Executive Chef
Omni Royal Orleans Hotel
New Orleans, LA
A property of: Omni Hotels & Resorts
Full-Time
6 days ago
Front Desk Agent
Omni Royal Orleans Hotel
New Orleans, LA
A property of: Omni Hotels & Resorts
Full-Time
7 days ago
Pastry Sous Chef
Omni Royal Orleans Hotel
New Orleans, LA
A property of: Omni Hotels & Resorts
Full-Time
12 days ago
Director of Human Resources
Omni Royal Orleans Hotel
New Orleans, LA
A property of: Omni Hotels & Resorts
Full-Time
5 days ago
Find Jobs Career Advice Post a Job
Contact About Us Terms and Conditions Privacy Policy