Housekeeping Supervisor Position Available In Orleans, Louisiana
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Job Description
Job Description:
Description:
About Us:
The Hotel de la Monnaie, a 53-all suitehotel located on iconic Esplanade Avenue at the entrance to famedFrenchmen Street and across the Street from the New Orleans JazzMuseum is searching for a Housekeeping Supervisor who is passionateabout providing exceptional service and memorable experiences forour guests and owners and who has a true love of hospitality.
JobSummary:
The Housekeeping Supervisor is responsible for bothcleaning rooms and other supervisory functions as listed below inpartnership with, or in the absence of the HousekeepingManager.
Essential Functions:
Responsible for planning, organizingand the development of all operations for the housekeepingdepartmentPlanning, organizing and directing team members to ensureguest satisfactionUphold the highest standards of cleanliness,safety, and conductCreate schedules on a weekly basis according topolicyVerify daily staff levels meet the cleaning demandOverseedaily activities of housekeeping department to include appropriatecleaning of guest villas, club house offices and public areas,restrooms, restaurant, pool decks, poolside restrooms, tenniscourts and outside areasRemain on property until all back-to-backand check-ins are cleaned and inspected for each day. Assist incompleting them if necessaryReview dispatches room attendantassignments for accuracy, favoritism and adherence to policyReviewcarpet cleaning log to ensure the cleaning of carpets occurs forall villasReview lost and found log for accuracy and verifiedagainst items in lost and found safeCheck on productivity andquality of work of room attendants and housemen by arriving intheir villas unannounced while cleaning and carpet cleanings are inprogressOversee VIP reservations by checking the condition, qualityand staging of the villas prior to VIP’s arrivalInspect villas oflong term guest (30 days or more) weekly following the full cleanservice for odors, stains in carpet, damage to the villaDeveloping,implementing and control of department budgetMaintain housekeepingsupplies and inventoryHave a training program in place to train newassociates as well as a retraining program to ensure allhousekeeping associates adapt to any new technique the resortwishes to adoptRecruit to maintain the department staff levels andsee that all associates are trained according to the trainingprogramEnsure proper maintenance of all department equipment, toolsand golf carts. Remove from service any equipment including golfcarts that have issues preventing them from functioning accordingto manufactures specificationsEnsure all associates follow dailyinstructions and the resorts policy and procedures at all times.
Use the resorts coaching and counseling system to correct unwantedbehaviorPerform all other duties asassigned
Requirements:
Education/Experience:
High SchoolDiploma/GEDMinimum 5 years experience in all aspects ofhousekeeping with at least 2 years of supervisoryexperienceProficiency in Spanish is a plus
PhysicalRequirements:
Must be able to lift, pull and or push up to 25 lbs,move, stand, walk, traverse, crouch/stoop, kneel, repetitivehand/wrist motion, reach, bend, see, recognize, distinguish, conveyinformation and converse with staff & guests with greatconsistency.
Disclaimer:
Vacatia is an equal opportunity employer.
All decisions are based only on the individual’s qualifications andability to perform the work. An application must be completed foreach position for which you are applying. Qualified and interestedindividuals may submit their application to Human Resources.
Vacatiareserves the right to modify this job description at any time,without notice. The specific requirements, duties and skills setforth in this job description are intended to be all-inclusive asof the date this document is prepared. However this job descriptionmay not contain all of the duties, physical requirements and skillsthat you may be asked to perform during the period of time you workfor Vacatia.#VACCompensation details: 15-17 HourlyWagePI26d8e7f5fe29-25660-37640696