PT Housekeeping Supervisor Position Available In Jackson, Missouri

PT Housekeeping Supervisor Converge Hospitality Kansas City, MO Job Details Part-time $18.00 – $18.50 an hour 1 day ago Benefits Paid time off Employee discount Qualifications Employee relations English Mid-level Driver’s License Cleaning Employee evaluation Full Job Description As Housekeeping Supervisor, you will be responsible for managing the overall day-to-day and long-term operations of the housekeeping department including personnel, the upkeep of all the guest rooms, public space, outdoor surroundings, guest laundry, back of the house and on-site laundry facility. You will also ensure that the housekeeping department is working within allotted MPR standard while maintaining brand/company required cleanliness standards. How will you do this? The following are the essential functions and responsibilities of the job: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage the daily operations of the housekeeping department and onsite laundry facility including scheduling and payroll.
• In conjunction with hotel management staff, manage the sourcing, interviewing, culture training and ongoing development of housekeeping department, with a focus on team member satisfaction, productivity, and guest satisfaction.
• Manage and track inventory (guestroom amenities, linen, terry, laundry facilities, and cleaning supplies) and order needed supplies and amenities on monthly/quarterly basis.
• Interact with all associates in the housekeeping department providing ongoing and systematic feedback and performance evaluation.
• Issue daily assignments to all housekeepers and laundry attendants.
• Responsible for maintenance of Lost and Found program.
• Implement and maintain ongoing general cleaning programs.
• Conduct monthly department meetings with housekeeping staff.
• Supervise and inspect daily cleaning of the guest rooms, guest corridors, elevator foyer area, vending area, service areas including linen closets, staff restrooms and storage area.
• Request and follow-up on maintenance issues/problems with engineering department to protect hotel assets and ensure a safe, accident free environment for guests and employees.
• Assist in resolving guest complaints regarding service and/or room cleanliness, whether handling on own, or elevating to managerial level.
• Review housekeeping hours for payroll compilation, mindful of monthly budget, keeping in communication with the General Manager for potential budget discrepancies and any additional staffing requests, if needed.
• Keep MSD sheets current and easily available.
• Maintain professional image at all times through action, appearance and dress.
• Follow Company policies and procedures.
• Other duties as assigned by supervisor or management.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• Knowledge of housekeeping and laundry operations and procedures.
• Knowledge of proper use and storage of cleaning chemicals.
• Knowledge of equipment such as vacuums, commercial washers and dryers.
• Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members.
• Able to use tact and understanding when dealing with a variety of employee relations and customer service problems, including stressful and highly emotional situations.
• Able to prioritize and organize work assignments, delegate responsibilities.
• Create sense of urgency in matters that will impact the success of the business.
• Demonstrate genuine care for customers and employees.
• Possess complete knowledge of emergency procedures of the hotel.
• Able to work in fast paced environment.
• Able to work without direct supervision.
• Able to access and input information into computer.

Job Type:

Part-time Pay:

$18.00 – $18.50 per hour

Benefits:

Employee discount Paid time off

Shift:

10 hour shift 12 hour shift 8 hour shift Day shift Evening shift Morning shift

Work Location:

In person