Executive Housekeeper Position Available In Durham, North Carolina

Executive Housekeeper Doubletree by Hilton Mansion on the Hill Durham 4810 Page Creek Lane, Durham, NC 27703 JOB

DESCRIPTION

Job Title:

Executive Housekeeper Department:

Housekeeping Company:

HM Alpha Reports To:

General Manager, Director of Rooms, Assistant General Manager Supervises:

Assistant Housekeeper, Housekeeping Inspector, Housekeepers, Laundry Attendant Job Description Date:

April 15th. 2025

Job Purpose:

To manage all facets of the Housekeeping Department ensuring high levels of guest service and satisfaction. Includes rooms, laundry, public areas, department storage areas and work areas.

Job Responsibilities:

1.

Supervise housekeeping and laundry staff:

hiring, firing, performance evaluations, training and development. Schedule staff according to labor standards and forecasted occupancy. 2. Assist General Manager in development of the department’s annual budget. Monitor performance against plan. 3. Enforce policies and procedures. 4. Maintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. 5. Compile and report accurate status of guest rooms to front office. 6. Enforce standard procedures for the acceptance, security, and return on guest lost and found items. 7. Maintain standard procedures for security of on-loan equipment. 8. Maintain productivity and labor cost goals. 9. Establish and maintain cost control systems for staffing linen inventories and cleaning supplies. Conduct inventories of linen, supplies and equipment. Order and receive supplies to maintain adequate inventory levels. 10. Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced. 11. Other duties as assigned.

Job Skills:

1. Apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form. Deal with problems involving several concrete variables in or from standardized situations. 2. Add, subtract, multiply, and divide all units of measure with like common and decimal fractions. Compute ratio, rate, and percent. Draw & interpret bar graphs. Perform arithmetic operations involving American monetary units. 3. Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak with correct English and well-modulated voice. 4. Determine time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination of and/or reporting on events. Determine or interpret work procedures for a group of workers, assign specific duties, maintain harmonious relations among them and promote efficiency.

Job Qualifications:

Describe the minimum qualifications needed to complete the job responsibilities. Education Bachelors Degree in Business or related field preferred. Experience Minimum 2 years experience as Assistant Exec. Housekeeper, and 2 years housekeeping experience in a commercial environment in a supervisory capacity; OR, equivalent level of education and experience.

Licenses/Certifications N/A Management Activities:

Check all that apply X Interview, select and train associates X Set and adjust associates’ rates of pay and hours of work X Direct the work of associates X Appraise associates’ productivity and efficiency for purpose of recommending promotions or other changes in status X Handle associate complaints X Discipline associates X Plan the work X Determine the techniques to be used X Apportion the work among associates While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates. X Determine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked & sold X Control the flow and distribution of materials or merchandise and supplies X Provide for the safety and security of the employees or the property X Plan and control the budget X Monitor or implement legal compliance measures Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time X associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates). Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing , X advancement, promotion or any other change of status of other associates are given particular weight.

Discretion & Independent Judgment:

Answer all questions and provide multiple specific examples. Question Answer (If yes, give multiple examples) Does this position have authority to formulate, affect, interpret, or implement management No policies or operating practices? Does this position have authority to commit the employer in matters that have significant No financial impact? Does this position have authority to waive or deviate from established policies and No procedures without prior approval? Does this position have authority to negotiate and bind the company on significant matters? No Is this position involved in planning long or short-term business objectives? No Does this position represent the company in handling complaints, arbitrating disputes or No resolving grievances? Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or No recommendations that may occasionally be reviewed, revised or reversed?

Physical Requirements:

Indicate requirements that are

Working Conditions:

Indicate the environmental aspects of the representative of those that must be met to successfully perform the job. essential duties of this job. Ability to speak and hear. Close and distance vision. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Additional physical & visual requirements (check all that apply) Additional working conditions (check all that apply) Identify and distinguish colors Outdoor weather conditions Stand for long periods of time Extreme cold (non-weather) X Walk extended distances Extreme heat (non-weather) X Lift/carry 6-25 lbs. Wet or humid conditions Lift/carry 26-50 lbs. Near moving or mechanical parts Lift/carry over 50 lbs. On high precarious places Reach hands and arms in any direction With fumes or airborne particles Kneel and/or stoop repeatedly X Near toxic or caustic chemicals X Able to work overtime and irregular hours Near risk of electrical shock Near loud noises In areas of strong vibration Other______________________________ While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

For HR Department Use Only Final Job Title:

Executive Housekeeper Approved FLSA Status:

Exempt Approved Job Grade:

TBD Date Job Evaluated:

January 14, 2021 I have been given the opportunity to review this position description and have discussed the requirements of the position with the hiring supervisor. I understand this position description represents the minimum performance requirements of the job.

Associate:

____________________________

Date:

_______________

Supervisor:

____________________________

Date:

_______________ While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Job Type:

Full-time Pay:

$65,000.00 – $70,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Schedule:

10 hour shift 8 hour shift Weekends as needed

Language:

Spanish (Required) Ability to

Commute:

Durham, NC 27703 (Preferred) Ability to

Relocate:

Durham, NC 27703: Relocate before starting work (Preferred)

Work Location:

In person