Housekeeping Supervisor Position Available In New Hanover, North Carolina

Housekeeping Supervisor Trailborn Hotel Management LLC 275 Waynick Boulevard, Wrightsville Beach, NC 28480 JOB

POSTING – HOUSEKEEPING SUPERVISOR ROLE

Housekeeping Supervisor

LOCATION

Trailborn Surf and Sound 275 Waynick Blvd. Wrightsville, NC 28480 ABOUT

TRAILBORN

Trailborn was founded on a simple idea: Life Should Be an Adventure . We build design-forward, experiential hotels to pull people out of the daily grind and into the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to wine country, and snow-capped mountains to sun-soaked beaches. With five properties located in North America’s most iconic outdoor destinations, including Trailborn Rocky Mountains in Estes Park, Colorado; Trailborn Highlands in the Blue Ridge Mountains of North Carolina; Trailborn Grand Canyon in Williams, Arizona; and Trailborn Surf & Sound in Wrightsville Beach, North Carolina, Trailborn brings thoughtfully designed, boutique accommodations to regions where nature and adventure converge. Additionally, Trailborn has a robust pipeline of properties opening in 2025 and 2026 including Mendocino, California.

ABOUT OUR VALUES

We believe in HEART – Honesty, Excellence, Action, Results and Team

ABOUT OUR ROLE

As a Housekeeping Supervisor at Trailborn Surf and Sound in WBNC, you will be responsible for ensuring the cleanliness and overall appearance of our guest rooms and public areas. You will lead a team of housekeeping staff to maintain high standards of cleanliness and organization, ensuring that our guests have a comfortable and enjoyable stay. Your attention to detail and ability to manage multiple tasks will be essential in this role. You will report directly to the Housekeeping Manager and work closely with other departments to ensure a seamless guest experience.

ESSENTIAL FUNCTIONS

Responsibilities:

Supervise and train housekeeping staff to ensure high standards of cleanliness and organization are maintained Inspect guest rooms and public areas to ensure they meet our standards of cleanliness and presentation Manage inventory and ordering of housekeeping supplies and equipment Collaborate with other departments to ensure guest needs are met and exceeded Maintain a safe and secure work environment for all staff

QUALIFICATIONS

Minimum Qualifications:

2+ years of experience in housekeeping or related field 1+ years of supervisory experience Excellent communication and interpersonal skills Ability to work flexible hours, including weekends and holidays

Preferred Qualifications:

Experience in a hotel or resort setting Knowledge of cleaning chemicals, proper storage, and disposal methods Familiarity with OSHA regulations and safety procedures Ability to speak multiple languages

EMPLOYMENT CONDITIONS

Work safely to prevent on-the-job accidents and injuries, wear protective equipment as required. Work safely to ensure company equipment is secure. Complete required training programs. Work hours may include a nonstandard workweek, overtime, and various shift work as needed.

PHYSICAL REQUIREMENTS

Must be able to remain upright continuously on a firm surface for an 8-10-hour shift. Must be able to move at least 20 pounds up to 5 feet high without another person’s aid. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. Must be able to ascend to 12 feet in height on a ladder. Must be able to position oneself appropriately to efficiently make beds, carry trash, vacuum, sweep, dust and be able to assist guests with luggage and set up event rooms.

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality- on any day at any hour, including evenings, weekends, and holidays. SALARY $20.00-$22.00 per hour

JOB STATUS

Full Time Hours (Seasonal status) FLSA Non-Exempt (Hourly)

EQUAL EMPLOYMENT OPPORTUNITY

Trailborn is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. If you require assistance or an accommodation due to a disability, please inform us during your application process. The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities/tasks may be modified and/or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.