Assistant Executive Housekeeper – Hilton Head Position Available In Beaufort, South Carolina

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Assistant Executive Housekeeper – Hilton Head
locations
Hilton Head, SC
time type
Full time
posted on
Posted Today
job requisition id

JR101593

Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and amitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoypetitive pay along with a full benefits package.
Don’t miss out—

What We’re Looking For:

Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality andmitted to providing exceptional service, ensuring guests feel safe and cared for during their vacation.
Position The Assistant Executive Housekeeper (AEH) is a second level manager who plays a key role in the management of the site housekeeping operations, helping to meet quality standards and timeliness goals through the directing of team members. The AEH is fully responsible for all site operations in the absence of Executive Housekeeper (EH). This position is responsible for assisting the EH in meeting site budget and maintaining a positive working relationship with clients and associates. They also help to ensure team members ad to established standards, and the site assets are maintained. Essential Functions
Reasonable amodations may be made to enable individuals with disabilities to perform the essential functions.

• Create and post schedules by 5:00 PM every Thursday; assigns daily tasks and assigns work to housekeepers, housepersons, and supervisors.
• Adjust work of employees based on needs, callouts, etc.
• Monitor daily work hours to ensurepliance with budgeted hours.
• Follow directives of site leader in his/her absence
• Exemplify a sense of urgency with entire team to ensure all units get turned on time.
• Inspect rooms andmon areas to ensure cleanliness standards.
• Retrieve housekeepers to address any areas that need to be re-cleaned.
• Conduct weekly report cards for housekeeping staff and MSI reports of Supervisors.
• Contribute to establishing a weing culture of engagement and inclusion.
• Provide timely response to associate concerns by addressing them directly or referring them to others who can assist.
• Provide ongoing performance feedback to Housekeepers, Housemen, and Supervisors.
• Consistently enforce established policies and procedures.
• Coach housekeepers to reach productivity standards.
• Assist in performance management of team members including coaching and counseling team members.
• Rmend discipline and termination of staff when necessary.
• Conduct performance reviews.
• Set recurring schedule for MasterTalk and STS in accordance with established SOPs; enthusiastically facilitates sessions engaging with staff at all levels
• Conduct weekly training meetings with supervisors and monthly meetings with all staff.
• Finalize the day in the Mastermind system.
• Interview, select, and onboard new team members.
• Perform new hire orientations for new team members; ensures 7-Steps to Clean training is effectively delivered within established guidelines.
• Build a positive rapport with the resort management team and attends resort meetings.
• Manage inventory, conducting weekly inventory counts and orders replenishments.
• unit maintenance issues.
• Maintain vehicle maintenance logs.
• Assist in solving guestplaints promptly.
• Conduct safety meetings and ensures staff follows day-to-day safety rules and procedures.
• Handle workerspensation issues and reporting.
• Work irregular hours.
• Comply with Resort Operations 15 Non-negotiables without fail
• MasterMind Mobile must be used to update room status updates for all Housekeepers and Supervisors.
• Other duties as assigned. Experience and Education Requirements
• High School Diploma or equivalentbination of education and experience
• Bachelor’s Degree preferred
• Two years of experience directly related to the job with progressive responsibility.
• A proven track record of driving strong performance and key field operations metrics.

Language Skills:

Effective written and verbal Englishmunication, bi-lingual Spanish a plus.

Computer Skills:

Working knowledge of Microsoft Outlook, Word, PowerPoint, and Excel.

Travel:

Rarely – on average 5% of travel on a quarterly basis

• A valid driver’s license will be required for certain locations.

MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc.plies with applicable state and local laws governing nondiscrimination in employment in every location in which thepany has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,pensation and training.

Equal Opportunity Employer Statement:

We are an equal opportunity employer and value diversity at ourpany. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.