Houseperson at the Doubletree by Hilton Grand Hotel Biscayne Bay Position Available In Miami-Dade, Florida

Tallo's Job Summary: A Houseperson at the Doubletree by Hilton Grand Hotel Biscayne Bay in Miami, Florida, is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests to ensure outstanding guest service and financial profitability. Tasks include cleaning, restocking supplies, reporting maintenance issues, and assisting with guest room cleaning. Hilton values qualities such as hospitality, integrity, leadership, teamwork, ownership, and urgency in its employees. Hilton offers a global hospitality experience and is committed to providing exceptional guest experiences.

Company:
Hilton
Salary:
JobFull-timeOnsite

Job Description

Houseperson at the Doubletree by Hilton Grand Hotel Biscayne Bay
Doubletree Miami Bay Shore Drive LocationMiami, Florida, United States CategoryHotel

HOT0BMNB

JOB

DESCRIPTION

A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
Greet guests in a friendly manner
Report maintenance deficiencies and items in need of repair
Stock and maintain supply rooms, as needed
Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
Deliver guest requests and assist in cleaning guest rooms, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these

Values:

Hospitality We’re passionate about delivering exceptional guest experiences.
Integrity We do the right thing, all the time.
Leadership We’re leaders in our industry and in our communities.
Teamwork We’re team players in everything we do.
Ownership We’re the owners of our actions and decisions.
Now We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE, including disability/vets

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