Travelling Chief Housekeeper (Celebrity Cruises) Position Available In Miami-Dade, Florida

Job Description:

Combine your experience and sense of adventure by joining ourexciting team of employees working onboard our ships at sea. Celebrity Cruises is looking for inspired global professionals whobelieve in success through commitment and pride to join ourexpanding family. As an industry leader in service and innovation,we provide a working environment that fosters career growth anddevelopment for our onboard team members. With a fleet ofinnovative cruise ships, each offering guests a premium vacationexperience, there are almost countless opportunities to join us atsea. As Traveling Chief Housekeeper, you will be working alongside amulticultural, world-class team. You will be establishing andsupporting a positive working environment across all ships andfocuses on ensuring operational goals are met. This position willprovide training; leadership support, and development. In addition,you will have the opportunity to travel the world while working fora top global employer of choice. Responsibilities include (but are not limited to):

• Responsible for motivating, coaching, training, and evaluatingthe performance of the Chief Housekeepers (in conjunction with theHotel Director). Needs to develop housekeeping processes,procedures, guidelines and checklists for review. All bestpractices need to be shared fleet-wide.
• Providing leadership and guidance to all Chief Housekeepers andAssistant Chief Housekeepers. Assists with structured trainingprograms for all Housekeeping positions.
• Makes use of guest comment card to track, monitor, and measurethe fleet-wide performance of the Housekeeping team. Throughregular communication with the Chief Housekeepers provides feedbackand when necessary suggests changes to ensure successful deliveryof Housekeeping service.
• Monitors along with the Chief housekeeper the consumable andreplaceable budget to make sure the department is within theguidance. Reviews all outstanding consumable and replaceable ordersto make sure the proper orders are being placed.
• Conducts an audit of the entire Housekeeping department andreports all findings to the Hotel Director and to the shore sideteam. The audits include checking linen inventory, equipmentinventory, equipment maintenance, mattress maintenance, and brandstandards are being met. Helps teach the Chief Housekeeper how toperform regular self-audits of the department.
• Mentors, coaches, and helps develop the Chief Housekeepersperformance and management style. Helps the Chief Housekeeperachieve and exceed all goals and targets set forth for thedepartment. Challenges the Chief Housekeeper to constantly identifyand develop new ways to enhance and improve the department.
• Observes and evaluates the Housekeeping management team.

Givesthe Housekeeping team open and honest feedback. This should be doneconstantly both in formal evaluations and also informally duringships visits to further each team member?s personal development.

Ensures all staterooms, suites, and public areas are meetingcompany brand standards.