Banquet Houseperson Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: The Banquet Houseperson position at Omni Charlotte Hotel involves setting up food and beverage service functions in the banquet department according to Omni standards. Responsibilities include room set-up, equipment maintenance, and guest service. Qualifications include previous customer service experience, ability to multitask, and good communication skills. The role requires physical stamina and the ability to work in various hotel areas.
Job Description
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Omni Charlotte Hotel
132 East Trade Street
Charlotte, NC 28280
373 Room Hotel
Managed By Omni Hotels & Resorts
On-Call, Full-Time
Location
Charlotte Hotel
The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlottes financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.
Omni Charlottes associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.
Job Description
This position to ensure that all food and beverage service functions in the banquet department of the hotel are set-up correctly and in a timely manner according to Omni specifications and standards.
Responsibilities
Report to Banquet management any need for housekeeping and/or repairs of banquet equipment.
Must attend all designated pre-meal meetings.
Set up, stock, and maintain meeting rooms
Refresh meeting rooms during meals and coffee breaks
Complete final breakdown of meeting room
Clean and return equipment to proper location
Must be able to follow instructions on the Banquet Event Order
Assist other departments when needed to ensure optimum service to guests
Qualifications
Previous customer service experience, banquet & hotel experience is preferred.
The ability to multi-task in a busy environment, follow-thru on guest requests, ensure guest satisfaction, and work as a team player.
Good communication skills.
Maintain a professional business appearance, attitude, and performance
Environment
Candidates must have the ability to:
Stand or walk for an extended period or for an entire work shift. Requires bending, reaching overhead and squatting. Lift, carry, and place objects weighing up to 50 lbs without assistance and push/pull objects weighing up to 100 pounds without assistance. Position works in the interior of the hotel, in banquet event rooms and kitchen areas with exposure to humidity, steam and varying temperatures.
Exposure to F&B hazardous cleaning chemicals.
Tools/Equipment
Coffee maker/urn, toaster, microwave, beverage machines, bus trays, dishware, silverware, glassware, queen-mary carts, telephone, pen/pencil.
Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Posterand the following link is theOFCCP’s Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email toapplicationassistance@omnihotels.com.
Posted May 22, 2025
11 Omni Charlotte Hotel
CHARLOTTE, NORTH CAROLINA
DISCOVER
THE HEART OF UPTOWN AT OUR CHARLOTTE HOTEL
Omni Charlotte Hotel is a retreat in the walkable Uptown city center. Contemporary design nods to mid-century style for a relaxing welcome at our hotel in Charlotte, NC. Take in the views from 373 comfortable guest rooms. Relax over refreshing cocktails at the rooftop pool. Enjoy complimentary access to the spacious One Athletics, connected to the hotel. Host your next event in our recently renovated flexible function spaces. Cross the elevated skywalks to eight different buildings in Uptown Charlotte, each with distinct shopping, dining and entertainment. Catch a game at Bank of America Stadium (home of the Carolina Panthers) or Spectrum Center (home of the Charlotte Hornets), each just steps away. Book your next getaway where striking high rises, sports stadiums and top restaurants mix.
