Substitute Houseperson – InterContinental New York Times Square Position Available In New York, New York

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DUTIES AND RESPONSIBLITIES

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• + Assist room attendants with, including but not limited to, heavy items such as mattresses and linens, furniture moving, high dusting-cleaning as directed; assisting in the delivering of linens and other supplies/equipment to room attendants.

+ Remove all dirty linen from assigned Room Attendants’ carts and closets/storage, and transport to laundry and/or follow procedure for handling of dirty linens/towels. + Maintain cleanliness and organization of all of supply areas including but not limited to, service landing areas, supply closets, public areas; remove and dispose of trash, wipe down/clean/dust shelves/counters/surfaces/floors/walls; sweep, mop, strip and wax floors; remove non-floor closet items and store in appropriate areas. + Dust, vacuum/shampoo, sweep, mop public areas; wipe, mop, and clean surfaces including but not limited to floors, elevator tracks, and furniture. + Respond to guests’ requests such as delivery of housekeeping supplies including but not limited to linens, towels, toiletries, shoe shine service, glasses, cots and cribs, in a timely and efficient manner. + Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, sidewalks, and other public areas, as directed. + Stocking and Re-stocking of supplies + Working the Linen Room to ensure proper sorting and handling of clean/dirty linens is carried out. + Report to supervisor needed repairs or unsafe conditions. + Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. + Monitor/control supplies and amenities, and minimize waste within all areas of housekeeping. + Uphold safety requirements; practice safe handling of chemicals, equipment, and supplies. + Follow all safe working practices according to procedural standards. + Report shortages of supplies and equipment to Supervisor. + Promote teamwork and quality service through daily communication and coordination with other departments and Supervisor. + May collect newspaper and other items for recycling. + Will conduct snow removal during snow conditions. + Will regularly assist with deep cleaning projects. + May assist with other duties as directed

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Qualifications and Requirements:

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• Basic reading, writing, and math skills.

Clear verbal and written communication skills are needed to work in an International Hotel setting. This job requires ability to perform the following: + Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds + Frequently standing up and moving about the facility + Standing and walking for prolonged periods + Frequently handling objects and equipment to maintain the facility + Frequently bending, stooping, kneeling, and reaching.

Other:

+ Communication skills are utilized a significant amount of time when interacting with guests and employees. + Reading and writing abilities are utilized often when reading assignments and completing checklists. + Will be required to work nights, weekends, and/or holidays, if schedule and business demand necessitate.

• Work Area can include:
• _Housekeeping areas, Public Guest areas, Guest Rooms, Service and storage areas, Office areas, Exterior sidewalk._
• Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
• Important information
• : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting.

We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.