Concierge/Receptionist/ Housekeeper Position Available In Dorchester, South Carolina

Concierge/Receptionist/ Housekeeper Wildcat Senior Living Summerville, SC Job Details Full-time $15 an hour 20 hours ago Qualifications Microsoft Word Alzheimer’s care Microsoft Outlook Customer service Word processing Administrative experience Conflict management Housekeeping management Organizational skills Clerical experience Entry level

Full Job Description Concierge Job Description Job Summary:

The Concierge is the first impression of the community. Greeting residents, families, vendors, associates, and other community guests. They answers telephones, responds to routine inquiries, relays calls, and performs a variety of related clerical/ administrative duties including but not limited to emails, creating spreadsheets or flyers, copying, filing, scheduling, and answering any resident or guest associated questions.

Reports to:

Business Office Coordinator/ Executive Director Essential Functions and responsibilities may include, but are not limited to the following:

• Greets every individual entering through the front door and announces all prospects to Sales & Marketing representative by Name
• Answers the phone to company standards.
• Accepts all incoming packages (mail, floral deliveries, etc.) for residents and departments.
• Maintains Sign-In log for all guests/visitors
• Completes and submits Maintenance Request Work Orders
• May be responsible for making photocopies, sending/receiving faxes, assisting with dry cleaning services, deliveries, etc.
• Maintains the appearance of the common areas by checking for cleanliness, burned out light bulbs, misplaced chairs, etc.
• Maintains appearance of the entryway (both inside and out) and driveway, if applicable
• Maintain Community Security by never leaving the front desk unattended without coverage.
• Maintains all community keys, if applicable
• Completes all necessary Occurrence Reports and distributes to Managers, if applicable.
• Assists with resident/ family grievances.
• Monitors the Daily Resident Safety Check-In System.
• Monitors all applicable door and building alarms, fire panel, and cameras
• Provides property security surveillance on 3rd shift, if applicable
• Ensures all emergency systems are restored and logged if applicable.
• Ensures written Medical/Emergency procedures are in place.

Education and Experience:

• Must be 18 years or older. Exceptions may apply depending on state requirements.
• 3 to 6 months related experience preferred and/or similar training.
• Knowledge of senior living, Alzheimer’s or a related dementia preferred.
• Per state requirements an active state certification & training.
• Administrative/ Clerical experience preferred.

Physical Demands and Working Conditions:

• This is a physically demanding job that could or does requires providing activities of daily living assistance to seniors and requires lifting and transferring or residents as appropriate.
• Must be able to lift, push, and/or pull 50lbs.

Knowledge and Skills:

• Ability to read and write comprehend simple instructions, short correspondence, and memos.
• Ability to communicate effectively in English with residents, family members and other associates
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Ability judgment in emergency situations and seeks assistance when needed. Basic level of a skill and can follow written or verbal instructions.
• Basic technical skills to complete a few repetitive and well-defined duties.
• Basic knowledge of the organization in order to answer basic questions.

With my signature below, I acknowledge that I have read and understand the qualifications required, physical demands, working conditions, and essential functions of my position. I also acknowledge that I have had an opportunity to ask questions of my supervisor to clarify the information I received.

Job Type:

Full-time Pay:

$15.00 per hour

Schedule:

4 hour shift 8 hour shift Evening shift Night shift Rotating weekends Ability to

Commute:

Summerville, SC 29486 (Required) Ability to

Relocate:

Summerville, SC 29486: Relocate before starting work (Required)

Work Location:

In person