Housekeeping Attendant Position Available In Sevier, Tennessee

Housekeeping Attendant Days Inn and Suites 2025 Parkway, Pigeon Forge, TN 37863 ROOM

ATTENDANT

Our housekeeping team is compensated on a production basis. We offer a flat per room rate for stayovers and checkouts. Our staff average between $14-$21+ per hour. Job Description This job description provides a basic guideline of the duties, responsibilities and requirements of this position. The frequency codes assigned in the job description are: Rarely (less than 1%); Occasionally (between 1% and 33%); Frequently (between 34% and 65%); and Constantly (between 66% and 100%).

QUALIFICATIONS

• Ability to communicate effectively with the public and other employees.
• Prior housekeeping experience helpful.
• No employee will pose a direct threat to the health/safety of self or others.

PERFORMANCE STANDARDS

CUSTOMER SERVICE

Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.

WORK HABITS

Meet the hotel standards for work procedures, dress, grooming, attendance, and punctuality; report to work and return from breaks on time; give advance notice when absence is anticipated; require typical amount of supervision; accept work assignments without complaints.

PERSONAL DEVELOPMENT

Accept opportunities to learn new skills, improve performance or cross-train for other hotel positions; solve routine problems that occur on the job; ask questions when not sure how to complete something; learn new skills as quickly as most others in the same job.

SAFETY AND SECURITY

Be alert to hazards and responsible in carrying out hotel’s safety, security, and emergency procedures; suggest ways to improve safety conditions that reduce or prevent accidents and injuries; participate on safety committee or other special projects for safety; actively seek and report potential security risks or hazardous conditions.

ROOM CLEANING

Meet the hotel standards for cleanliness; clean all assigned rooms on schedule; complete assignment sheets in an accurate, timely manner; keep cart and supplies orderly; occasionally receive compliments for room cleanliness and appearance; usually pass room inspections.

ESSENTIAL FUNCTIONS

• Constantly . Clean guestrooms, which includes making beds, cleaning bathrooms, dusting, vacuuming and replacing amenities.
• Constantly . Have knowledge of activities in the hotel.
• Constantly . Maintain the cleanliness of the lobby, public restrooms, office areas, elevators and stairs.
• Constantly . Maintain work areas neat and organized.
• Constantly . Report all problems and maintenance repairs as needed.
• Constantly . Report all unsafe conditions immediately.
• Frequently . Complete all other duties as assigned by supervisor to include cross training.
• Frequently . Replace the cleaning supplies.
• Frequently . Unload/load housekeeping carts with supplies.
• Occasionally . Attend all mandatory meetings.
• Occasionally . Sweep the patios/balconies outside the rooms.
• Occasionally .

Wash the windows.

PHYSICAL REQUIREMENTS

SITTING:

Occasionally . Sitting in a backed seat if electric carts are used.

STANDING/WALKING

Frequently . Walking up to two miles per day on cement, tile, asphalt and carpet.

CROUCHING

(BEND

AT KNEES

): Frequently . Loading and unloading carts and linen rooms.

KNEELING/CRAWLING

Rarely .

STOOPING

(BEND

AT WAIST

): Frequently . Loading carts and linen rooms.

TWISTING

(KNEES/WAIST/NECK): Occasionally . Loading and unloading linen onto carts.

CLIMBING

Occasionally . Climbing to top shelves in linen rooms.

BALANCING

Occasionally .

LEG/FOOT USE

Occasionally . When using foot pedals if electric carts are used.

REACHING

(OVERHEAD/EXTENSION): Frequently . For irons, ironing boards and linen shelves.

HANDLING/GRASPING

Frequently . Handling trash, linen and cleaning supplies.

FINGERING/FEELING

Rarely .

PUSHING/PULLING

Frequently .

Average weight:

50 lbs.; maximum weight: 150 lbs.

LIFTING/CARRYING

Frequently .

Average weight:

20 lbs.; maximum weight: 50 lbs.

OTHER PHYSICAL DEMANDS

Rarely .

USE OF SENSES

TALKING IN PERSON

Frequently . With guests, public and other employees.

TALKING ON TELEPHONE

Frequently . With guests, public and other employees.

OTHER SPEECH REQUIREMENTS

Rarely .

HEARING IN PERSON

Frequently . With guests, public and other employees.

HEARING ON TELEPHONE

Frequently . With guests, public and other employees.

OTHER HEARING REQUIREMENTS

Occasionally . Must be able to hear pages.

NEAR VISION

Constantly . Corrected to 20/40.

FAR VISION

Constantly . Corrected to 20/40.

DEPTH PERCEPTION

Occasionally . Helpful when climbing stairs and reaching for things in high places.

COLOR VISION

Rarely .

FULL FIELD VISION

Rarely .

SMELL:

Frequently . Detect potential hazards and odors.

MENTAL REQUIREMENTS

INTERACTION WITH OTHERS/COMMUNICATIONS SKILLS

Frequently . Professionally deal with difficult situations/people.

DEADLINES/SHIFT WORK/OVERTIME

Constantly . Meet deadlines as required. Meet multiple priorities of business demands. Adjust to schedule changes and cover shifts on short notice.

FLEXIBILITY

Frequently . Need to work a variety of hours. Varied tasks under varied conditions.

PACE:

Frequently . Must change pace as business demands.

HIGHLY REPETITIVE WORK

Occasionally .

ATTENTION TO DETAIL

Occasionally . Cleaning duties.

OTHER PSYCHOLOGICAL DEMANDS

Rarely .

ENVIRONMENTAL SETTING

SAFETY REQUIREMENTS

(I.E., CLOTHING, SAFETY

EQUIPMENT REQUIRED, ACTIVITIES PERFORMED

): Constantly . Adhere to safety standards and procedures.

EXPOSURES

(FUMES, CHEMICALS, VIBRATIONS, HUMIDITY, COLD, HEAT, DUST, NOISE): Frequently . Exposed to heat, cold, noise, dust and cleaning chemicals.

OPERATION OF EQUIPMENT/TOOLS/VEHICLES

Constantly . Electric carts and vacuums.

Job Type:

Full-time Pay:

$14.00 – $21.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Shift:

8 hour shift Day shift

Work Location:

In person