Recreation Assistant – Scarboro Center Position Available In Anderson, Tennessee

Recreation Assistant – Scarboro Center City of Oak Ridge Tennessee Oak Ridge, TN 37830 Position Summary The purpose of this position is to provide administrative support to the Recreation and Parks Department and exemplary customer service to the patrons. Essential Functions Provides customer service to internal and external customers; greets, receives and screens visitors and customers; addresses and resolves customer questions as able and refers complex inquiries, requests, or complaints to appropriate staff. Picks up, sorts, copies, and distributes a variety of correspondence, deliveries, and mail; opens, logs, and routes office mail; sorts and prepares outgoing mail and documents for pickup; retrieves, delivers, and sends faxes. Develops and distributes routine correspondence, marketing materials, and calendars. Responds to customer complaints and inquiries in a proactive and timely manner; ensures that complaints needing further attention are directed to the appropriate supervisor. Receives and processes payments, applying payment to proper account and providing receipt of transaction when necessary. Verifies petty cash receipts for accuracy; balance daily cash intake drawer; resolves discrepancies Schedules rental operations for parks and facilities, processes payments and refunds, and communicates event schedules with other department staff. Performs routine building and facility security checks. Composes routine correspondence; proofreads and edits; enters, scans, updates, and maintains information in spreadsheets, databases, and reports. Sets up and tears down rented rooms; opens and closes facilities. Checks in/out and rents equipment; maintains accurate equipment inventories. Assists with special events as needed. Knowledge, Skills, and Abilities Knowledge of recreational and athletic equipment and related facilities. Knowledge of basic cashiering and bookkeeping. Ability to perform detailed work accurately and independently in compliance with stringent time limits with minimal direction and supervision. Ability to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority. Ability to maintain accurate and legible notes. Knowledge of City policies, procedures and practices. Knowledge of local government organization and its departmental operating requirements. Ability to establish and maintain effective working relationships with others. Ability to analyze and prepare organizational and functional reports from research data. Knowledge of the use of a multi-line telephone system. Ability to operate standard office equipment and perform word processing and/or data entry. General knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software. Required Education, Experience and Certifications High School Diploma/equivalent. Previous customer service experience or cashiering experience preferred. Must obtain First Aid and CPR certification upon hire Individuals interested in submitting for this position must complete an application/resume online. This position closes at 12:00 noon, Thursday, July 3, 2025.

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Recreation and Parks Department Location :

Scarboro Center https://www.oakridgetn.gov/DocumentCenter/View/3177/Recreation-Assistant-I-and-II