Resident Liaison Position Available In Rutherford, Tennessee

Resident Liaison Smyrna Housing Authority Smyrna, TN Job Details Part-time From $14 an hour 17 hours ago Qualifications Management Customer service Property leasing High school diploma or GED Communication skills Entry level Full Job Description Job Summary A Resident Liaison serves as a primary point of contact for residents affecting their living environment. They ensure clear communication, address concerns, and help maintain a positive relationship between residents and the management team. Key Responsibilities of a

Resident Liaison:

Communication:

maintaining open and clear communication with residents about projects, changes, and updates.

Problem-solving:

Addressing resident concerns and complaints, finding solutions quickly and efficiently.

Feedback:

Gathering resident feedback and ensuring it’s communicated to management.

Relationship Building:

Developing strong relationships with residents, building trust, and ensuring they feel respected and valued.

Documentation:

Keeping detailed records of interactions, concerns, and resolutions.

Safety:

Ensuring residents are aware of safety procedures and protocols.

Coordination:

Working with management team to ensure smooth operations.

Administrative Tasks:

Supporting the management team with administrative duties.

Essential Skills:

Excellent communication skills, both verbal and written. Strong interpersonal skills, including the ability to build rapport and establish trust. Organizational skills, including the ability to manage information and follow up on issues. Problem-solving skills, including the ability to identify and resolve conflicts. Customer service skills, including the ability to be empathetic and responsive to residents’ needs. Knowledge of relevant regulations and procedures. Ability to work independently and as part of a team. May be responsible for collecting rent, processing payments, and handling resident financial matters. May assist with marketing and leasing activities to attract new residents. May be responsible for maintaining a clean and organized office environment.

Job Type:

Part-time Pay:

From $14.00 per hour Expected hours: 15 per week

Schedule:

Day shift People with a criminal record are encouraged to apply Shift availability: Day Shift (Preferred) Ability to

Commute:

Smyrna, TN 37167 (Required) Ability to

Relocate:

Smyrna, TN 37167: Relocate before starting work (Required)

Work Location:

In person