Estate Manager & Professional Assistant Position Available In Benton, Arkansas

About This Position We are a private family office seeking an experienced Estate Manager/Personal Assistant to ensure our properties are impeccably maintained and managed. The Estate Manager/Personal Assistant will maintain high end properties, provide hospitality and concierge services, manage vendors and budgets in a fiscally responsible manner. This role supports a professional couple, will care for a small pet, plan and execute a variety of travel-related activities and execute a wide variety of tasks. Position requires candidates agree to a 90-day trial period upon hiring and reside in the Northwest Arkansas area. Key Responsibilities Ensure primary residence and rental properties are in top condition and well-managed Manager will be required to work in Bentonville, work primarily in person and be available on occasion during non business hours with a willingness to travel, if requested Ensure needs and preferences are anticipated and met with a warm and welcoming approach Conduct requested home management duties, promptly troubleshoot problems, evaluate and advance solutions. Provide backup housekeeping and laundry support as needed Organize homes to be logical, safe, and functional for owners and their guests Continue to develop a network of third-party vendors, setting clear expectations and building strong relationships Manage housekeeping services, lawn care, pet care, travel planning, reservations and appointments, errand running, guest experience, simple events, home and vehicle maintenance procedures, and small renovation projects Manage chef coordination including grocery and meal delivery, family preferences, in-house dinner parties. Set tables, organize pantries and wash dishes as needed Oversee the setup and execution of events, dinner parties, and other gatherings with a focus on exceptional service and attention to detail Assist with mail delivery and shipping, personal shopping, gift purchasing, and other personal errands or specialized concierge services as requested Utilize ongoing feedback from owners to drive expansion of responsibilities and continuous improvement across systems and processes. Maintain high standards of hospitality Manage complex scheduling, budget management and activities related to a wide variety of projects. Create, use and maintain household management software and shared calendars Coordinate with executive assistants and other business contacts for seamless coordination between robust personal and professional obligations

Required Qualifications Minimum of:

5 years of experience in property management, personal assistant or a related field

Strong:

leadership and communication skills with experience managing third-party vendors

Excellent:

organizational and problem-solving skills Proficiency in: Apple products, Microsoft Office Suite and AirTable, with the ability to create and update documentation

Experience:

working in small to medium sized companies preferred. Experience working in a start-up environment is a plus

Comfortable:

working in a family environment with children and pets Ability to: pass background and driving record checks. Valid driver’s license. Willingness to sign a Confidentiality Agreement What Makes You Successful Detail-oriented with a strong sense of responsibility for maintaining high standards Strong work ethic, willingness to execute activities with grace, speed, flexibility and exceptional attitude in a dynamic environment Excellent communication skills and ability to collaborate effectively with vendors and other professionals Proactive and able to anticipate needs to ensure smooth operations Customer-focused with a commitment to providing exceptional service to owners and guests Highly resourceful team-player, solution-oriented, and comfortable operating with incomplete information Effective independently and in a semi-remote environment. Remain accessible and responsive beyond business hours Very strong interpersonal skills, professional demeanor, and ability to maintain grace under pressure when adapting to a rapidly changing environment, including reprioritization or reassignment of responsibilities Intellectual agility and the ability to analyze and think critically What We Offer Competitive salary Health benefits Professional development opportunities Dynamic work environment