Assistant General Manager Position Available In Brevard, Florida

Assistant General Manager 2.7 2.7 out of 5 stars Viera, FL 32955 The Assistant General Manager will lead and manage operations in Housekeeping, Front Desk, Food & Beverage and House Attendants to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements. This position reports directly to the General Manager and is part of the property’s Executive Committee.

DUTIES AND RESPONSIBILITIES

Direct department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded, and brand standard compliance is consistently achieved. Drive and motivate hotel team to create a clean, comfortable, well-maintained hotel. Assure that effective orientation and training for new staff and develop activities for experienced staff. Foster a culture aligned with our vision and values. Respond appropriately to guests regarding service challenges. Property level payroll processing. Manage hiring, training, coaching and developing, and employee relations for hotel employees. Respond appropriately to guests regarding service challenges. Work to ensure guest billing is accurate and to understand job responsibilities and tasks included in the end of the month responsibilities. Work closely with the Sales Department to manage occupancy, group room blocks and balancing room type availability. Assists with preparing revenue and expense forecasts. Directs hotels action required to maximize profitability, increase service levels and compliance with policies and procedures. Complete weekly room and public space inspections with the Executive Housekeeper. Approves all product invoices before submitting to accounting department and maintains department expense budget. Ensure Hilton Brand Standards are followed and maintained in each department Facilitate a compliant Manager on Duty program 7 days a week. Ensure strict adherence to all federal, state, and local regulations, including safety and security protocols. Protect hotel assets, guest property, and team member safety through diligent risk management and operational oversight. Assist in the development and implementation of special projects as directed by the General Manager. Take the lead on initiatives that enhance operational efficiency, guest satisfaction, and overall profitability.

JOB REQUIREMENTS

Experience in hotel Housekeeping and Front Desk supervisory position is required. Must be guest focused while being creative and able to problem solve during challenging times. Must be able to multitask and make difficult decisions on the spur of the moment. Experience with PEP or other computer systems is preferred Guest relation skills are required. Must have valid driver’s license and current insurance. Must have reliable transportation. Excellent leadership skills – must be willing to LEAD by example. Must be able to always provide support to staff. Willing and able to jump in and help staff when needed and provide coverage of shifts. Proven success leading a hotel team.

BENEFITS

Medical, Dental and Vision Insurance Options Company Appointed automobile for travel purposes Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401K Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.