FOH Manager Position Available In Duval, Florida

FOH Manager Wicked Barley Brewing Company 4100 Baymeadows Road, Jacksonville, FL 32217 Responsibilities

• Enforce all Wicked Barley company policies
• Manage FOH staff; provide support and opportunity for continuous, constructive feedback and education; hire, train, coach and take corrective action as needed
• Execute training programs and initiatives to foster team-building, recognition and professionalism between employees
• Maintain inventory of FOH product
• beer, wine, supplies, merchandise, etc.
• Maintain high standards of cleanliness, food/product safety and brand alignment
• Protect guest and employee well-being through effective safety and risk management
• Administer cash handling, payroll reporting and scheduling
• Guide employees and engage with customers throughout service
• Maintain positive, mutually beneficial relationships with neighbors, vendors and industry personnel
• Resolve employee and customer problems, and respond in a timely manner to all escalated customer service issues
• Communicate effectively with colleagues in other leadership departments
• Meet regularly with ownership, GM and leadership team
• Provide regular reports to company ownership/leadership
• Aid in execution of onsite events
• Ensure strong communication flow between Wicked Barley’s management and staff
• Assist in executing occasional off-site events
• Assist in managing of other retail locations as needed
• Cover employee shifts in case of emergency staffing needs
• Comfortable reviewing monthly P&L statements and determining actions to address deviations from plan
• Managing labor and food costs
• Manage the budget, administer payroll, and ensure operations remain within budget
• Vendor review and management Required Experience
• High School diploma required
• Bachelor’s Degree preferred
• 2+ years experience as a Manager of high-volume bar/restaurant with a focus on superior customer service, high quality beer and food preferred, but will consider applicants with other hospitality management experience
• Basic knowledge of Craft Beer
• Experience working for a growing bar or restaurant group, or brewery is a plus Required Skills
• Commitment to providing the highest quality hospitality experience possible
• Should be able to balance casual and friendly customer engagement with the nuances of refined service
• Ability to effectively motivate and lead a diverse workforce
• Strong interpersonal skills
• Impeccable attention to detail
• Ability to diagnose a problem, determine its scope, and plan corrective steps
• Strong analytical and critical thinking skills
• Excellent written and verbal communication skills
• Must be highly organized, with ability to independently manage a calendar
• Proficiency in Microsoft Office/Google Apps, specifically Sheets, Excel, Word, and Docs is ideal
• Ability to learn new software is required
• Must have a discerning palate, and understanding of Jacksonville restaurant industry
• Must have a passion for beer and the growing craft beer industry
• Strong understanding of craft beer and how to manage and train staff on new styles is required
• A strong understanding of beer production, quality, service, styles, current industry trend and history is great, but willingness and desire to learn is more important
• ServSafe required
• Food Safety Management certification and Alcohol Safety certification (approved by ANSI preferred Expected Hours of Work
• 40-50 Hours per week, with occasional 50+ hour weeks
• Will generally work a regular, 5-day schedule (inclusive of days, nights, and weekends), but must be flexible to react to the needs of the business on a week-to-week basis Benefits
• Paid sick and vacation time
• Beer and food benefits SALARY based on experience.

Job Type:

Full-time Pay:

From $40,000.00 per year

Benefits:

Paid time off

Shift:

10 hour shift 12 hour shift 8 hour shift

Work Location:

In person