Service Manager – Family Entertainment Center Position Available In Duval, Florida
Tallo's Job Summary: We are hiring a Service Manager for our Family Entertainment Center in Jacksonville Beach, FL, offering a salary starting at $50,000 a year. This full-time position involves overseeing service operations, ensuring top-notch customer service, and managing a team of service staff. Candidates should have hospitality experience, strong communication skills, and proficiency in conflict management.
Job Description
Service Manager
- Family Entertainment Center Beach Bowl Jacksonville Beach, FL Job Details Full-time From $50,000 a year 21 hours ago Benefits Health insurance Paid time off Employee discount Qualifications Hospitality Customer service Basic math Mid-level Cash register Math Experience with children Conflict management Food service Guest services Cash handling 2 years Communication skills Food Handler Certification Hospitality management Full Job Description Job Summary We are seeking a dedicated Service Manager to join our team.
The Service Manager will oversee the daily operations of our service department, ensuring exceptional customer service and efficient service delivery. Responsibilities
- Manage and lead a team of service staff to deliver high-quality customer service
- Handle customer inquiries, comments, and complaints in a professional manner
- Monitor service operations to ensure timely and accurate completion of tasks
- Train and mentor service staff on company policies and procedures
- Maintain inventory of service supplies and equipment
- Collaborate with other departments to enhance overall guest experience Qualifications
- Previous experience in a customer service or hospitality role
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Experience working with children is a plus
- Proficiency in conflict management and problem-solving
- Knowledge of bowling, food service, or arcade game operations is advantageous
Job Type:
Full-time Pay:
From $50,000.00 per year
Benefits:
Employee discount Health insurance Paid time off
Schedule:
10 hour shift Day shift Evening shift Morning shift Night shift
Experience:
Hospitality management: 2 years (Required) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Ability to
Commute:
Jacksonville Beach, FL 32250 (Required) Ability to
Relocate:
Jacksonville Beach, FL 32250: Relocate before starting work (Preferred)
Work Location:
In person
