General Manager Position Available In Hillsborough, Florida

General Manager Confidential Tampa, FL 33612 Compensation Salary +

Bonus Languages:

Strong Fluency in English & Spanish (Read & Write)

Summary of Job Description:

The General manager leads the restaurant to ensure a customer centric high performance and agile operation that promotes customer loyalty. Responsible of the ins and outs of running a successful restaurant.

Key Responsibilties:

• Establish objectives and goals for operations and supervise daily shift operations
• Procures the implementation of best practices regarding the operation
• Customer Service model, establishing an engaging dynamic with customers and employees at the restaurant
• Attends and resolves problems as they appear in the restaurant operation
• Involves himself in the operational and technical training of employees
• Provides timely performance feedback and ensures the team is developing according to plan, ensuring incoming staff complies with company policy
• Maintains safety and food quality standards
• Verifies customer satisfaction/Handles customer complaints, interacting with guests to get feedback on product quality and service levels
• Organizes schedules, keeps track of employees’ hours and records payroll data
• Places orders from vendors
• Take full ownership of the restaurant’s P&L, ensuring that the restaurant operates within budget and meets financial targets.
• Oversee all financial aspects of the restaurant, including sales performance, cost control (labor, food, and supplies), and profitability.
• Monitor daily, weekly, and monthly financial reports, identifying variances and taking corrective actions to ensure the restaurant remains financially healthy.
• Ensures all end of day cash outs are correctly completed
• Coordinates daily front- and back-of-house restaurant operations
• Controls operational costs and identifies ways for operational efficiency
• Coordinates recruitment, selection and onboarding to maintain a complete team in the restaurant
• Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.
• Follows and abides by all safety rules, policies, and procedures.

Behaviors:

Friendly, welcoming attitude / Models customer orientation for other employees Must have excellent interpersonal communication skills to work with others

Energetic Team Leader:

Exceptional leadership skills with experience in managing, coaching, and developing a team to drive both performance and engagement. Promotes a culture of operational excellence and Customer Service Anticipates and prevents problems with a proactive attitude Sense of urgency Attention to details Proactively help where it is most needed in the restaurant

Job Experience:

A minimum of 3 years of experience in the Restaurant Operations; can rely upon experience to make sound judgments and accomplish goals.

Requirements:

High School Diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Hospitality Management, or related field preferred. 1+ years of experience in a management position within the QSR industry, preferably with direct responsibility for P&L management. Proven track record of successfully managing restaurant financials, including controlling food cost, labor cost, and driving profitability. Fluent in English & Spanish (required) Ability to lift and push 50 lbs. Ability to stand for long periods Flexibility to work nights, weekends, and holidays

Preferred:

Food Handlers Card/ ServSafe Certification Ability to work with computers Must follow the company’s Personal Care and Hygiene policies

Job Type:

Full-time Pay:

From $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance

Shift:

Day shift Evening shift Morning shift Night shift

Language:

English (Required) Spanish (Required) Shift availability: Day Shift (Preferred)

Work Location:

In person