Guest Intelligence Manager, Burger King Position Available In Miami-Dade, Florida

Guest Intelligence Manager, Burger King 3.4 3.4 out of 5 stars 5707 Blue Lagoon Drive, Miami, FL 33126 Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world’s largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world’s most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and

FIREHOUSE SUBS

®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the

TIM HORTONS

®, BURGER KING®, POPEYES® and

FIREHOUSE SUBS

® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. As a Manager of Guest Intelligence, you will play a pivotal role in leveraging data analytics to extract valuable insights from guest interactions, behaviors, and preferences. The ideal candidate will have a strong technical background with expertise in SQL, and the ability to code in Python. Familiarity with data warehousing, especially Snowflake, is a significant advantage. This role involves not only specializing in Guest Analytics but also providing support for various technical analytics requests from teams across the brand.

Role & Responsibilities:

Guest Analytics Utilize advanced SQL skills to analyze and interpret guest data, providing valuable insights to enhance guest experiences. Develop and implement analytics strategies focused on understanding guest behaviors, preferences, and trends. Technical Analytics Support Collaborate with cross-functional teams to address technical analytics requests, providing expertise in SQL and Python coding. Contribute to the development and optimization of data queries and analytical models to meet diverse business needs. Data Warehousing Leverage familiarity with data warehousing concepts, with a focus on Snowflake, to optimize data storage, retrieval, and analysis processes. Work closely with the data engineering team to ensure seamless integration and accessibility of guest-related data. Reporting and Visualization Generate clear and concise reports, dashboards, and visualizations to communicate analytical findings to stakeholders. Contribute to the continuous improvement of reporting tools and methodologies.

Qualifications & Skills:

Bachelor’s degree in a quantitative field such as Computer Science, Statistics, Physics, Economics, or related discipline. Proven experience in a technical analytics role, with a focus on SQL expertise. Coding proficiency in Python for data analysis and manipulation. Familiarity with data warehousing concepts, particularly with Snowflake. Strong analytical and problem-solving skills with a keen attention to detail. Excellent communication skills to convey complex technical insights to non-technical stakeholders. Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI’s policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.