Assistant Manager Position Available In Orange, Florida

Assistant Manager Test 1

Orlando, FL Summary:

Must show/lease apartments and assist in marketing research projects and analysis. Receives funds from residents, records monetary transactions, and collect on delinquent accounts. Assistant Manager reports directly to the Property Manager . Essential duties and responsibilities include the following; however, other duties may be assigned:

Leasing Aspects:

Screens prospective residents and records information to ascertain needs and qualifications (i.e. legal/regulatory, community and income criteria). Accompanies prospects to apartment model and tour of property to discuss amenities, size and layout of rooms, available facilities, such as swimming pool, location of shopping centers, services available, and terms of lease. Must master the terminology of lease agreement and the ability to explain the terms of the agreement to the prospective resident. In addition, completes lease agreements for new and renewal leases. Must become familiar with applicable Landlord/Tenant laws in the respective state. Inspects model/vacant units and arrange for necessary maintenance to ensure unit is “Rent Ready”. Process and coordinate operational and planning aspects of “move-in” and “move-outs”. Obtain renewals on expiring leases 3 months before expiration. Pre-lease expiring leases 1 month (or more) prior to expiration. Assist with training of new employees. Initiate all resident activities and communication.

Marketing Aspects:

Assess needs of property to enhance organization’s image and marketing effectiveness. Assists in conducting surveys to analyze prospective vendors. Assists in conducting comparable market surveys (gather, analyze, and compare competitor data and pricing of that organization). Prepares reports, including charts and graphs (when necessary) to submit to management. Advertising (i.e. putting up flyers, solicit businesses in the community).

Collections Aspects:

Collects all revenues received from prospective and current residents (i.e. application fees, security deposits, rent) post, then deposit in the bank before 2:00 pm daily. Posts data and balance accounts. Reviews collection reports to ascertain status of collections and balances. Communicates effectively and works closely with housing authority to ensure receipt of payments. May require occasional meetings. Review collection status with property manager daily. Complete and deliver 3-day notices. Initiate all means of delinquent rent collection: telephone, written and personal visits.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Demonstrates attention to detail; identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; collects and researches data; and uses time efficiently. Responds promptly to customer needs; manages difficult or emotional customer situations; keeps emotions under control; reacts well under pressure; uses reason when dealing with emotional topics; approaches others in a tactful manner and maintains confidentiality. Shows respect and sensitivity for cultural differences; treats people with respect regardless of their status or position; and works with integrity and ethically. Accepts responsibility for own actions and follows through on commitments. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed; recognizes accomplishments of other team members; shares expertise with others; supports organization’s goals and values and communicates changes effectively. Writes clearly and informatively; edits work for spelling and grammar; presents numerical data accurately; able to read and interpret written information; demonstrates accuracy and thoroughness; and monitors own work to ensure quality. Follows policies and procedures; completes administrative tasks correctly and on time; adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events; Follows instructions, responds to management direction; takes responsibility for own actions and asks for and offers help when needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience :

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Math Ability :

Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percentages and to draw and interpret bar graphs (when necessary).

Computer Skills :

Must have knowledge of Microsoft Office software.

Physical Demands :

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must frequently lift and/or move up to 10 pounds.