General Manager Position Available In Palm Beach, Florida

General Manager Property Managment Company Palm Beach Shores, FL Job Details Full-time 1 hour ago Qualifications Hospitality Management Guest relations Multilingual Sales Customer service Mid-level Supervising experience Organizational skills Front desk Budgeting Leadership Restaurant experience Communication skills Hotel experience Food service management Kitchen experience Hospitality management Full Job Description Looking for a career in hospitality, one should have the leadership skills to run a 10 Room Boutique Inn with great clientele in West Palm Beach. Duties include • Primary point of contact and manage all aspects of Guest’s experience from initial reservation to their 5-star review (online, email, phone, in-person) and intentions to return. Proactively engage to assess attitudes, seek feedback and address any concerns. Ensure facility conditions are up to standard – Clean, lights, trash, music, furniture, patio, parking, baths, etc. Manage and schedule Guest Services &Housekeeping functions as per company standards. Manage Breakfast and Tea services for the Inn functions (Integrate with kitchen) Sales and promotion Educate guests on our offerings at any opportunity; facilitate sales (rebooking, dinner to go, retail, etc.). Provide options, when the initial response is likely ‘no’. Event sales, planning and execution (focus on group sales and small events) with appropriate Facilities Management and Maintenance. Community relations and reputation management Email response and guest communications as well as marketing support Systems and Technology management – telephones, network, sound, inn and restaurant reservation Email response and guest communications Anticipate concerns or issues and respond to guests’ complaints promptly and professionally. Hire necessary Help as needed Policy and Procedure adherence

Key Characteristics and Requirements:

Excellent, intuitive people skills and a natural disposition to engage and enjoy people. Customer-centric service attitude. Ability to stay calm under pressure, ability to “think on your feet”. Excellent communication and organizational skills. Experience with hotel and restaurant management is a plus. Willing to train. Willingness to learn and grow in the role is essential. Experience in customer-oriented sales and service is a plus. Summary As a Lodging Manager, you will oversee the daily operations of the hotel, ensuring exceptional guest experiences and efficient management of resources. Reporting to the General Manager, you will utilize your core skills in hospitality management, customer service, and budgeting to enhance revenue and guest satisfaction. Your leadership and organizational skills will be vital in supervising staff and maintaining high standards of service. Additionally, your multilingual abilities and experience in front desk operations will further enrich the guest relations and overall hotel experience. Join us to lead a dedicated team in a vibrant hospitality environment.

Job Type:

Full-time Schedule:

8 hour shift Ability to

Commute:

Palm Beach Shores, FL 33404 (Preferred) Ability to

Relocate:

Palm Beach Shores, FL 33404: Relocate before starting work (Preferred)

Work Location:

In person